Job Description/Specification:
Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar’s economic development by offering a range of personal, business, government, international and investment services.
We believe in empowering our employees, providing them with opportunities for growth and professional development.
By Joining us, you’ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.
Join us in shaping the future of banking!
Key Accountabilities
Supervision of Subordinates
Organise and supervise the activities and work of the Life Insurance telesales unit to ensure that all work within this area is carried out in an efficient manner, which is consistent with operating procedures and policies
Provide on-the-job training, coaching and constructive feedback to subordinates to support their overall development
Product Strategy
Provide regular feedback on issues faced by the Life Insurance Tele Sales unit to support the Life Insurance product and sales strategy to support the delivery of underlying team objectives
Sales monitoring
Monitor sales performance regularly versus the budget of the life insurance telesales team, in order to ensure meeting the set budgets
Ensure that all sales activities are conducted within the controls and quality standards set by CB guidelines and compliant with QCB regulations
Cross sell of bancassurance products
Plan and drive cross sell of life insurance products through the Telesales team, targeting to meet assigned product penetration rates
Reporting and Operational Needs Assessment
Provide and analyse periodic and / or ad hoc reports in order to provide insights and clarity of life insurance products current activities and performance
Training and Certification
Responsible for ensuring the Life Insurance tele sales team complete required product and bank training courses in a timely nature in accordance with the QCB provisions
Policies, Systems, Processes and Procedures
Ensure that functional procedures and controls covering a specific area of activity are conducted in compliance with risk, audit, and regulatory requirements
MIS and Reports
Prepare departmental and regulatory MIS statements and reports timely and accurately to meet CB and QCB reporting requirements, policies and standards
Related Assignments
Perform other related duties or assignments as directed
Requirements
Minimum Qualifications:
University Degree
Minimum Experience
Minimum 3 years in Insurance Industry
Knowledge, & Other Skills
- Retail banking knowledge.
- Financial understanding
- Communication and Presentation skills
- Understanding of insurance business and Qatar Market
- Strong Sales management background
Preferably Arabic Speaker
Why Commercial Bank?
- Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
- An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
- Opportunities for Global Partnerships & International Exposure, connecting employees with global networks and perspectives.
- A focus on Employee Well-being & Work-Life Balance, ensuring a healthy and supportive environment for all team members
- Competitive Compensation & Benefits that ensure our employees are rewarded for their dedication and performance
- A strong Commitment to Diversity, Equity & Inclusion, fostering a culture that values every individual’s unique perspective.
At Commercial Bank, we don’t just offer careers, We shape futures by pioneering digital transformation in Qatar’s banking sector, blending digital-first approach to redefine banking through innovative solutions.
Disclaimer
We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.