Job Description/Specification:
Hilton is looking for a Kitchen & Laundry Technician to support the maintenance, safety, and efficient operation of its hotel facilities. This technical position involves maintaining equipment and physical infrastructure across guest rooms, public areas, kitchen and laundry departments, and back-of-house spaces.
The successful candidate will help ensure that hotel facilities remain functional, safe, and comfortable for guests and employees. The role combines general building maintenance, equipment inspections, repair work, and prompt responses to maintenance requests.
This opportunity is suitable for technically skilled candidates who enjoy hands-on work and want to develop their careers within an international hospitality organisation.
Key Responsibilities
The Kitchen & Laundry Technician will be responsible for maintaining hotel facilities and responding to operational maintenance requirements.
Main duties include:
-
Hotel Facility Maintenance: Maintain the physical condition, functionality, and safety of guest rooms, public areas, and back-of-house facilities.
-
Maintenance Requests: Respond promptly to service calls from hotel guests and work orders submitted by team members.
-
Equipment Repairs: Carry out maintenance and repairs involving kitchen and laundry equipment, as well as other hotel facilities.
-
General Technical Work: Perform maintenance tasks across different trades, including carpentry, plumbing, electrical systems, HVAC, and masonry.
-
Preventive Maintenance: Conduct regular inspections of hotel facilities and equipment to identify potential faults and prevent breakdowns.
-
Safety Inspections: Check equipment and building systems to ensure they operate safely and meet hotel maintenance standards.
-
Maintenance Records: Document completed inspections, repairs, and maintenance activities.
-
Issue Reporting: Identify technical problems that require additional attention and report them to the appropriate supervisor or maintenance team.
The position requires flexibility and the ability to handle different maintenance tasks depending on the hotel's operational needs.
Qualifications and Skills
Hilton's job description highlights the importance of technical ability, accountability, and a strong service mindset.
Candidates should demonstrate:
-
Practical maintenance and repair skills.
-
The ability to troubleshoot equipment and facility problems.
-
Knowledge of general building maintenance, including plumbing, electrical, HVAC, and carpentry work.
-
Attention to detail when conducting inspections and recording completed work.
-
The ability to respond quickly to maintenance requests.
-
A responsible approach to workplace safety and equipment handling.
-
Good communication and teamwork skills.
-
Flexibility to support different hotel departments when required.
Experience with kitchen and laundry equipment maintenance can be particularly relevant to this position.
Hilton Core Values
Hilton places strong emphasis on its core values, which guide how employees work and interact with guests and colleagues.
Hospitality: Creating welcoming experiences and bringing warmth to every guest interaction.
Integrity: Acting responsibly and doing the right thing.
Leadership: Taking initiative and encouraging others to achieve high standards.
Teamwork: Working collaboratively to support shared goals.
Ownership: Taking responsibility for work quality, decisions, and results.
Now: Responding with urgency and discipline to tasks that require immediate attention.
These values are important in a maintenance role because equipment reliability and quick problem resolution directly influence guest comfort and hotel operations.
About Hilton
Hilton is one of the world's leading hospitality companies, operating a diverse portfolio of hotel brands across international markets. Since its founding, the company has focused on delivering memorable guest experiences through its commitment to the light and warmth of hospitality.
Hilton has welcomed more than three billion guests worldwide and has received repeated recognition for its workplace culture, including appearances on the World's Best Workplaces list by Great Place to Work and Fortune.
The company also promotes career development and opportunities for employees at different stages of their professional journeys.
Career Opportunity
The Kitchen & Laundry Technician position offers an opportunity for maintenance professionals to work in an international hotel environment. Candidates with practical technical skills, a proactive attitude, and an interest in hospitality maintenance may find this role a valuable step in developing their careers with Hilton.