Raffles & Fairmont Doha is inviting applications for the position of Room Attendant at its luxury hotel properties within the iconic Katara Towers in Doha, Qatar. This opportunity is suitable for hospitality professionals who take pride in maintaining high standards of cleanliness, presentation, and guest service.
The Room Attendant is responsible for cleaning and servicing guest rooms, suites, bathrooms, and assigned areas to ensure that every room is comfortable, hygienic, and ready for guest arrivals. The role requires attention to detail, knowledge of housekeeping procedures, and a professional approach to guest privacy and service.
Successful candidates will work closely with the housekeeping team and other hotel departments to maintain luxury hospitality standards and contribute to a positive guest experience.
Key Responsibilities
Guest Room Cleaning and Presentation
The Room Attendant will maintain the cleanliness and appearance of guest rooms and suites according to hotel procedures and luxury service expectations.
Key duties include:
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Cleaning and servicing guest rooms, suites, bathrooms, and assigned areas.
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Changing bed linens and replacing towels.
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Replenishing guest amenities and room supplies.
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Ensuring rooms are properly organized and ready for arriving guests.
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Inspecting rooms to confirm cleanliness, presentation, and attention to detail.
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Maintaining high standards of hygiene and sanitation throughout assigned areas.
Guest Service and Communication
Providing courteous and responsive service is an important part of the position.
Responsibilities include responding promptly to guest requests, communicating professionally, and coordinating with housekeeping colleagues and other departments to ensure that guest requirements are handled efficiently.
The Room Attendant must also respect guest privacy and follow established room access and security procedures.
Maintenance and Housekeeping Equipment
The role involves identifying and reporting maintenance concerns and keeping housekeeping equipment in good condition.
Duties include:
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Reporting damaged items and maintenance issues to the appropriate department.
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Following hotel procedures for lost-and-found property.
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Maintaining cleaning equipment, trolleys, and supplies.
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Using cleaning chemicals and equipment safely.
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Following workplace health, safety, and security procedures.
Teamwork and Service Standards
The Room Attendant must follow hotel policies, standard operating procedures, and housekeeping quality expectations. Maintaining a professional appearance, supporting colleagues, and demonstrating a positive attitude are also essential.
The position contributes to guest satisfaction by ensuring that every room receives consistent care and attention.
Qualifications and Experience
Candidates interested in this Room Attendant opportunity should have:
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A high school diploma or equivalent, preferred.
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Previous housekeeping experience, preferably in a luxury hotel.
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Knowledge of room cleaning procedures and housekeeping practices.
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Understanding of hygiene standards and safe cleaning chemical handling.
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Good attention to detail and a commitment to cleanliness.
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Strong time management and organizational skills.
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The ability to work independently and as part of a team.
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Good communication and interpersonal skills.
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Basic English communication skills; additional languages are an advantage.
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The physical ability to perform housekeeping duties, including standing, bending, lifting, and pushing a housekeeping trolley.
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A professional appearance and positive attitude.
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Flexibility to work shifts, weekends, and public holidays.
Candidates should also demonstrate respect for colleagues and guests, support an inclusive workplace, and reflect the service values of Raffles and Fairmont.
About Raffles & Fairmont Doha
Raffles Doha and Fairmont Doha operate within the distinctive Katara Towers in Qatar, bringing together two internationally recognized luxury hospitality brands.
Raffles is known for personalized service, elegance, and carefully curated guest experiences. Fairmont combines contemporary hospitality with a welcoming atmosphere and a focus on memorable stays.
Together, the properties offer hospitality professionals an opportunity to work in a luxury environment that values service excellence, individuality, teamwork, and professional development.
Job Details
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Job Title: Room Attendant
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Employers: Raffles Doha & Fairmont Doha
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Location: Katara Towers, Doha, Qatar
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Department: Housekeeping
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Industry: Luxury Hospitality
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Education: High school diploma or equivalent preferred
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Experience: Previous housekeeping experience preferred
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Work Schedule: Shift work, including weekends and public holidays as required
Salary, employment type, working hours, and application deadline were not specified in the supplied job description.
Employee Benefits
Colleagues may enjoy a range of benefits, including complimentary upgrades, extended stays, discounted accommodation across Fairmont and Raffles properties, and special dining and wellness discounts.
The hotels also promote a workplace culture built around respect, excellence, belonging, empowerment, and integrity.
Application Process
After submitting an application, candidates will receive an email from the recruitment partner, AssessFirst, inviting them to create a profile and complete a questionnaire.
Completing this questionnaire is mandatory for the application to be considered. Applicants should check their email after applying and complete the requested assessment as part of the recruitment process.
Is This Room Attendant Role Right for You?
This opportunity may suit candidates who have housekeeping experience and want to develop their careers in luxury hotel operations. Applicants with good cleaning skills, strong attention to detail, a professional attitude, and a genuine commitment to guest satisfaction may be well suited to the position.
Working at Raffles & Fairmont Doha also offers exposure to internationally recognized hospitality brands and a team environment focused on service quality and colleague development.