Job Description/Specification:
Minor Hotels is seeking an energetic and safety-focused Adventure Park Supervisor to oversee daily operations, lead staff, and deliver memorable guest experiences. This opportunity is suited to professionals with supervisory experience in adventure parks, amusement parks, recreation facilities, hospitality, or similar environments.
The Adventure Park Supervisor is responsible for ensuring that attractions and activities operate safely and efficiently while maintaining high standards of customer service. The role involves supervising rides, climbing activities, zip lines, obstacle courses, and guest areas, while ensuring compliance with company procedures and safety requirements.
Key Responsibilities
Supervising Daily Adventure Park Operations
The supervisor oversees daily park activities and ensures that attractions are ready for guests and operating according to established standards.
Responsibilities include:
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Supervising rides, climbing activities, zip lines, obstacle courses, and guest areas.
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Monitoring crowd flow, staffing levels, and operational efficiency during busy periods.
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Maintaining cleanliness and presentation throughout the park.
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Supporting ticketing, events, and special group activities when required.
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Helping management achieve operational, revenue, and guest satisfaction targets.
Strong organisational skills and the ability to manage multiple activities simultaneously are important for this role.
Staff Leadership and Development
The Adventure Park Supervisor leads and supports operational staff to maintain service quality and safety standards.
Key duties include:
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Scheduling staff and coordinating daily assignments.
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Supporting team members in delivering excellent customer service.
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Training new employees on operating procedures and safety requirements.
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Providing guidance on emergency response protocols.
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Monitoring staff performance and ensuring compliance with park standards.
The position requires effective leadership, clear communication, and the ability to motivate a team in a dynamic environment.
Safety and Risk Management
Guest and employee safety is a central responsibility of the Adventure Park Supervisor.
The role includes:
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Conducting daily safety inspections of equipment, attractions, and facilities.
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Ensuring guests receive safety briefings before participating in activities.
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Confirming that guests follow park rules and operating procedures.
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Responding promptly to incidents, emergencies, and guest concerns.
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Coordinating with maintenance teams to address equipment issues and reduce downtime.
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Maintaining accurate incident logs, maintenance records, and operational reports.
The supervisor must remain calm under pressure and make sound decisions when responding to safety or operational issues.
Qualifications and Experience
Candidates applying for this position should have:
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A diploma or bachelor's degree in hospitality, recreation management, sports management, or a related field preferred.
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Two to four years of supervisory experience in an adventure park, amusement park, recreation facility, hospitality, or similar environment.
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A strong understanding of safety regulations and operational procedures.
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Leadership and team management skills.
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Excellent communication and customer service abilities.
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The ability to make decisions and remain composed under pressure.
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Flexibility to work shifts, weekends, and holidays.
First Aid or CPR certification is preferred.
About Minor Hotels
Minor Hotels is an international hotel owner, operator, and investor with a portfolio of more than 530 properties across over 50 countries. Its brands include Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and Tivoli.
The group operates across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America, offering a variety of hospitality experiences for different types of travellers.
Is This Adventure Park Supervisor Role Right for You?
This opportunity may suit professionals who enjoy leading teams, managing recreational activities, and creating safe and engaging experiences for guests. Candidates with experience supervising attractions or recreation facilities and a strong commitment to safety may be particularly well suited.
The role is also a good fit for individuals who can balance operational efficiency, staff development, guest satisfaction, and safety compliance in a fast-paced environment.
The supplied job description does not specify the exact hotel location, salary, working hours, or application deadline.