Job Description/Specification:
Minor Hotels is seeking a Recreation Attendant to provide attentive, personalised service to guests using the hotel's pool and recreational facilities. This opportunity is suited to hospitality professionals with experience in recreation operations, strong customer service skills, and an interest in creating welcoming and memorable guest experiences.
The Recreation Attendant helps maintain a clean, comfortable, and well-organised pool environment while assisting guests with amenities and recreation services. The role combines hands-on facility support with guest interaction in a luxury, fast-paced hotel setting.
Key Responsibilities
Providing Personalised Guest Service
The Recreation Attendant welcomes guests and assists with their needs throughout their time at the pool and recreation facilities.
Responsibilities include:
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Issuing towels and chaise lounge covers.
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Assisting with chaise lounge and cabana setup.
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Responding to guest requests with warmth and attention to detail.
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Providing friendly, professional service that reflects the hotel's standards.
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Creating positive first impressions through attentive and personalised interactions.
A guest-focused attitude and the ability to anticipate needs are important for delivering a high-quality recreation experience.
Maintaining Pool and Recreation Areas
The attendant helps ensure that pool areas remain clean, safe, and inviting throughout the day.
Duties include:
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Collecting used towels and removing debris from pool deck areas.
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Maintaining cleanliness and presentation around the pool.
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Completing opening and closing duties as assigned.
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Setting up the pool area according to established standards and procedures.
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Supporting the overall atmosphere and appearance of the recreation facilities.
Attention to detail is essential, particularly in a luxury hospitality environment where cleanliness and presentation influence guest satisfaction.
Promoting Recreation and Wellness Services
The Recreation Attendant maintains knowledge of the hotel's wellness and recreation services, activities, amenities, and facilities.
The role also involves promoting available recreation and wellness offers and identifying appropriate opportunities to increase sales revenue through upselling. Clear communication and a good understanding of the hotel's offerings help attendants make relevant recommendations to guests.
Safety and Operational Support
The attendant must understand hotel fire, life-safety, and emergency procedures and maintain awareness of guest safety around recreation facilities.
Other responsibilities include maintaining professional personal appearance and hygiene, working flexible schedules, and completing additional reasonable duties assigned by hotel management.
Qualifications and Experience
Candidates applying for this Recreation Attendant position should have:
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At least one year of experience as a Recreation Attendant.
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Excellent customer service skills.
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Basic knowledge of recreational equipment and facilities.
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Basic first aid and emergency response knowledge.
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Availability to work flexible hours, including weekends and holidays.
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The ability to carry out duties assigned by the department manager.
Previous experience in a hotel or upscale recreation environment can be particularly relevant.
About Minor Hotels
Minor Hotels is an international hotel owner, operator, and investor with a portfolio of more than 530 properties across over 50 countries. Its brands include Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and Tivoli.
The group operates across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America, serving travellers with a diverse range of hospitality experiences.
Is This Recreation Attendant Role Right for You?
This opportunity may suit hospitality professionals who enjoy interacting with guests, maintaining recreational facilities, and working in an active hotel environment. Candidates who combine strong service skills with attention to cleanliness, safety awareness, and a willingness to promote hotel amenities may be well suited to the role.
The supplied job description does not specify the exact hotel location, salary, working hours, or application deadline.