General Technician

Job Description/Specification:

Banana Island Resort Doha by Anantara is seeking a General Technician to support its hotel engineering and maintenance operations in Qatar. This position is suitable for candidates with basic technical knowledge and an interest in maintaining hotel facilities, equipment, and building systems.

The General Technician will carry out preventive maintenance, respond to repair requests, troubleshoot basic technical problems, and help ensure that guest rooms, public areas, and back-of-house facilities remain safe and operational. The role covers a range of maintenance activities, including basic electrical, plumbing, mechanical, and general building repairs.

The successful candidate should be practical, safety-conscious, organised, and able to work effectively with other members of the engineering team. Providing prompt support to hotel departments and maintaining professional communication with guests and colleagues are also important parts of the position.

About Banana Island Resort Doha by Anantara

Banana Island Resort Doha by Anantara is part of Anantara Hotels & Resorts, an international luxury hospitality brand inspired by Thai culture and a philosophy of authentic, personalised service.

Founded in Thailand in 2001, Anantara has expanded internationally, operating properties in destinations that include private islands, beach resorts, historic locations, and major cities. The brand places importance on warm hospitality, memorable guest experiences, and professional development.

Working at the resort offers an opportunity to contribute to the engineering operations that help maintain a comfortable, safe, and well-functioning hotel environment.

Key Responsibilities

The General Technician will be responsible for routine maintenance and repair tasks throughout the property.

Preventive and Corrective Maintenance

• Carry out daily preventive maintenance to help keep hotel facilities and equipment in good working condition.

• Complete corrective maintenance tasks when faults or breakdowns are reported.

• Inspect and repair basic electrical, plumbing, mechanical, and general building-related problems.

• Assist with troubleshooting hotel equipment and identifying the causes of technical issues.

• Conduct routine inspections of guest rooms, public areas, back-of-house spaces, and engineering facilities.

Maintenance Requests and Technical Support

• Respond promptly to maintenance requests received from hotel departments and guests.

• Support other engineering team members with repairs, inspections, and maintenance activities.

• Report major defects, equipment failures, and potential safety hazards to the Engineering Supervisor.

• Maintain accurate records of completed maintenance work and relevant activities.

• Ensure that tools, equipment, and work areas remain clean, organised, and in suitable condition.

Safety and Energy Efficiency

• Follow hotel maintenance procedures and applicable safety standards when carrying out assigned tasks.

• Comply with health, safety, fire, and environmental requirements.

• Assist with energy-saving initiatives and support the efficient operation of hotel equipment.

• Identify and report unsafe conditions that could affect guests, colleagues, or property operations.

Guest Service and Teamwork

• Maintain a professional and courteous approach when interacting with guests and colleagues.

• Coordinate with other departments to minimise disruption during maintenance work.

• Complete assigned tasks within appropriate timeframes while maintaining attention to detail.

• Support the engineering team in maintaining reliable facilities and a positive guest experience.

Qualifications and Experience

Previous experience in hotel maintenance, facilities management, or a related technical field is preferred.

Candidates should have:

• Basic knowledge of electrical, plumbing, mechanical, and general maintenance work.

• The ability to identify and troubleshoot straightforward technical problems.

• Good communication and teamwork skills.

• A responsible approach to workplace safety and maintenance procedures.

• The physical fitness required to perform general maintenance duties.

• Flexibility to work different shifts, including weekends and public holidays.

A relevant technical qualification or vocational training is an advantage. The supplied job description does not specify a mandatory degree, minimum number of years of experience, or particular professional certification.

Key Skills for a General Technician

The role requires a combination of practical technical ability and service-oriented behaviour.

• Technical skills: Basic understanding of building systems, equipment, and routine repair work.

• Problem-solving: Ability to identify faults and assist with appropriate corrective action.

• Attention to detail: Careful inspection of facilities and accurate maintenance records.

• Time management: Ability to prioritise maintenance requests and complete tasks efficiently.

• Safety awareness: Understanding of safe working practices and the importance of reporting hazards.

• Teamwork: Willingness to cooperate with engineering colleagues and other hotel departments.

• Adaptability: Ability to respond to changing maintenance priorities and work schedules.

• Customer service: Professional conduct when working in guest-facing areas.

Work Environment

The General Technician will work across different areas of the resort, including guest rooms, public spaces, service areas, and engineering facilities. Daily duties may involve inspections, equipment checks, minor repairs, and responding to unexpected maintenance requests.

Because hotel operations continue beyond standard office hours, flexibility is important. The position may require shifts during evenings, weekends, and public holidays, depending on operational needs.

Who Should Apply?

This opportunity is suitable for candidates with practical maintenance skills who want to work in a hotel engineering environment. Applicants with experience in building maintenance, facilities support, electrical repairs, plumbing, or mechanical maintenance may find their skills relevant to the role.

Candidates should be comfortable handling routine repair tasks, responding to maintenance requests, following safety procedures, and working as part of a team. A professional attitude and willingness to learn are valuable qualities for anyone seeking to develop a career in hotel maintenance in Qatar.