Job Description/Specification:
Al-Futtaim Automotive is seeking a motivated and results-oriented Sales Executive – Material Handling Equipment to join its sales team. This opportunity is suited to professionals with experience in material handling equipment sales who can achieve sales targets, maintain healthy profit margins, and deliver a high-quality customer experience.
The successful candidate will manage the sales journey from the initial enquiry to the final transaction, identifying suitable products and related services based on customer requirements. The role also involves promoting financing and insurance solutions, generating trade-in opportunities, selling accessories, and maintaining strong relationships with prospective and existing customers.
The position reports directly to the Sales Manager and requires a target-driven approach, strong negotiation skills, and the ability to respond effectively to changing market conditions.
About Al-Futtaim
Established in the 1930s and headquartered in Dubai, Al-Futtaim is one of the Middle East's established privately held business groups. Its operations span more than 20 countries and cover automotive, financial services, real estate, retail, and healthcare.
The Group employs more than 40,000 people and represents over 200 internationally recognised brands, including Toyota, Lexus, IKEA, ACE, and Marks & Spencer.
Al-Futtaim Automotive operates across eight countries in the Middle East, Asia, and North Africa. Its business includes passenger vehicles, commercial vehicles, industrial equipment, logistics, leasing, aftersales, and financial services. The company focuses on customer experience, digital transformation, innovation, and the development of integrated mobility solutions.
Key Responsibilities
The Sales Executive will be responsible for achieving sales objectives while identifying opportunities to increase revenue and customer retention.
Key duties include:
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Achieving sales targets: Meet monthly vehicle or equipment sales targets while maintaining the required gross profit margins.
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Managing the sales journey: Guide customers through product selection, financing and insurance options, trade-ins, and accessories.
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Promoting additional products: Identify suitable opportunities to sell finance and insurance products, trade-in services, and dealer-installed accessories.
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Handling customer enquiries: Respond to telephone enquiries, website leads, and showroom visitors, converting potential customers into sales.
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Maintaining customer records: Ensure sales information, customer identification details, and test-drive records are accurately entered into the relevant systems.
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Following up on leads: Contact prospective and existing customers promptly to maintain engagement and support successful sales outcomes.
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Supporting business growth: Work with showroom and branch management to identify revenue opportunities and improve customer satisfaction.
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Building product knowledge: Stay informed about equipment and product features, brand campaigns, financing options, and competitor activities.
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Participating in training: Attend sales meetings, product training sessions, and professional development activities.
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Maintaining service standards: Deliver a professional customer experience and contribute to customer satisfaction and Net Promoter Score objectives.
Qualifications and Experience
Candidates should meet the following requirements:
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A bachelor's degree or an equivalent qualification.
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At least two years of experience in material handling equipment sales.
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Excellent communication and interpersonal skills.
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Strong negotiation abilities and confidence in customer discussions.
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A demonstrated ability to work in a target-driven sales environment.
Applicants with relevant industry experience and a consistent record of achieving sales objectives will be well suited to the role.
Skills Required for the Sales Executive Role
In addition to formal qualifications and sales experience, Al-Futtaim is looking for candidates who demonstrate the following qualities:
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Sales performance: Ability to achieve targets, protect profit margins, and identify opportunities for upselling.
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Customer relationship management: Build trust, understand customer requirements, and maintain professional relationships.
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Planning and organisation: Prepare sales action plans, schedule follow-ups, and manage several customer enquiries effectively.
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Commercial awareness: Recognise opportunities to increase transaction value through financing, insurance, trade-ins, and accessories.
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Adaptability: Maintain performance as customer needs, competitor activity, and market conditions change.
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Attention to detail: Keep customer information and sales records accurate and up to date.
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Professional integrity: Demonstrate respect, collaboration, accountability, and a commitment to quality service.
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Continuous development: Show ambition to learn, improve sales performance, and progress professionally.
Work Environment and Reporting Structure
The successful candidate will join a dynamic material handling equipment sales team focused on profitable growth and a seamless customer experience. The role reports to the Sales Manager and involves working closely with showroom and branch teams.
Flexibility may be required to work evenings and weekends, depending on customer needs and business requirements.
Who Should Apply?
This opportunity is appropriate for sales professionals with at least two years of material handling equipment sales experience who enjoy working toward measurable targets. Candidates who can combine product knowledge with effective negotiation, customer service, and sales follow-up may find the role particularly suitable.
Applicants should be comfortable managing the complete sales process, identifying additional revenue opportunities, maintaining accurate records, and building long-term customer relationships.
Candidates should review the official vacancy details for the confirmed work location and any additional employment conditions before applying.