Pool & Beach Supervisor

Job Description/Specification:

Banana Island Resort Doha by Anantara is seeking a service-oriented Pool & Beach Supervisor to oversee the daily operations of its swimming pool and beach facilities in Qatar. The role focuses on maintaining high standards of guest service, cleanliness, facility presentation, and safety while ensuring that pool and beach activities run smoothly.

The successful candidate will supervise pool and beach attendants and lifeguards, coordinate daily duties, monitor facilities and equipment, and ensure that hotel operating procedures are followed. The position also requires regular inspections, monitoring of pool water quality, effective handling of guest requests, and coordination with other hotel departments.

This opportunity is suitable for hospitality professionals who have strong supervisory skills, understand pool and beach operations, and can maintain a safe and welcoming environment for resort guests.

Key Responsibilities

The Pool & Beach Supervisor will be responsible for coordinating staff, maintaining facilities, supporting guests, and ensuring compliance with safety and operational standards.

Pool and Beach Operations

• Supervise daily activities across the swimming pool and beach areas.

• Ensure facilities remain clean, organized, safe, and professionally presented throughout operating hours.

• Inspect sun loungers, umbrellas, cabanas, showers, changing rooms, and other guest facilities regularly.

• Ensure pool and beach equipment is maintained, stored, and used correctly.

• Complete opening and closing procedures according to hotel requirements.

• Monitor stock levels of towels, guest amenities, cleaning materials, and operational supplies.

• Maintain departmental inventory records and report shortages or damaged items.

Team Supervision and Staff Coordination

• Lead, motivate, train, and monitor the performance of pool and beach attendants and lifeguards.

• Conduct daily team briefings and communicate operational priorities.

• Allocate duties and prepare staff schedules according to operational needs, where applicable.

• Ensure employees follow established service, hygiene, safety, and emergency procedures.

• Monitor staff performance and help maintain consistent service standards.

Guest Service and Satisfaction

• Welcome guests and explain available pool and beach facilities, services, and activities.

• Assist guests with towels, sun loungers, umbrellas, cabanas, and other requirements.

• Respond to guest requests and complaints professionally and work toward timely resolution.

• Monitor guest activities and intervene promptly when unsafe behavior is observed.

• Help create a comfortable and enjoyable resort experience through attentive service and effective communication.

Health, Safety, and Water Quality

• Monitor pool water quality and ensure required testing and records are completed according to hotel and regulatory standards.

• Ensure appropriate lifeguard coverage and established safety procedures are maintained during operating hours.

• Conduct regular inspections to identify hazards, damaged equipment, or unsafe conditions.

• Ensure hygiene, emergency, and operating procedures are followed consistently.

• Report accidents and incidents immediately and complete the required documentation.

• Assist during emergencies and coordinate with Security and other relevant teams.

Maintenance and Departmental Coordination

• Coordinate with Housekeeping, Engineering, Security, Recreation, and other departments to support smooth operations.

• Report maintenance requirements, equipment damage, and safety concerns to the appropriate department without delay.

• Maintain records of water testing, incidents, maintenance issues, lost and found items, and other departmental activities.

• Communicate operational concerns and follow up on issues affecting guest safety or service quality.

Skills and Competencies

Candidates should demonstrate the ability to supervise daily operations while balancing guest satisfaction, staff performance, and safety requirements.

Important competencies include:

• Team leadership and staff coordination.

• Strong communication and interpersonal skills.

• Customer service and complaint-handling abilities.

• Attention to cleanliness, presentation, and operational detail.

• Knowledge of pool and beach safety procedures.

• Ability to identify hazards and respond appropriately to emergencies.

• Organization, scheduling, and inventory management.

• Effective coordination with multiple hotel departments.

• Accurate recordkeeping and incident reporting.

The supplied job description does not specify a minimum number of years of experience, educational qualifications, or mandatory certifications.

About Banana Island Resort Doha by Anantara

Banana Island Resort Doha by Anantara is part of Anantara Hotels & Resorts, a luxury hospitality brand established in Thailand in 2001. The brand draws inspiration from Thai culture and emphasizes authentic hospitality, warmth, generosity, and memorable guest experiences.

Anantara operates across a range of destinations, including private islands, beach locations, historic sites, and major cities. Its hospitality approach focuses on creating meaningful experiences for guests while providing opportunities for employees to develop their careers in the hotel and resort industry.

Working in a resort environment requires close coordination between guest-facing teams and operational departments. The Pool & Beach Supervisor plays an important role in maintaining the quality, safety, and presentation of the resort's recreational facilities.

Who Should Apply?

This position is suitable for hospitality professionals who enjoy supervising teams and working in an active resort environment. Candidates should be comfortable monitoring pool and beach facilities, coordinating staff, assisting guests, maintaining operational records, and responding promptly to safety or maintenance concerns.

Applicants with relevant pool and beach operations experience, strong leadership abilities, and a commitment to guest satisfaction may be well suited to the role. Any required lifeguard, water-safety, or first-aid qualifications should be confirmed with the employer, as these requirements are not specified in the supplied description.

Final Thoughts

The Pool & Beach Supervisor position offers an opportunity to contribute to resort operations by maintaining high standards of safety, cleanliness, staff coordination, and guest service. Professionals who can manage daily activities efficiently, support their teams, and respond responsibly to guest and operational needs may find this role a valuable opportunity within Qatar's hospitality sector.