Job Description/Specification:
Al-Futtaim is seeking a results-driven Diesel Generator Sales Executive to achieve sales targets, build strong customer relationships, and support profitable business growth. The role focuses on delivering a smooth customer experience throughout the sales process while maximizing revenue from product sales, financing solutions, trade-ins, and accessories.
The successful candidate will be responsible for managing customer enquiries, identifying sales opportunities, negotiating deals, and maintaining accurate sales records. This position is suited to professionals with at least two years of diesel generator sales experience who can work in a target-driven environment and consistently deliver high customer satisfaction.
The role involves working closely with the Sales Manager, showroom colleagues, and branch management to improve sales performance and provide customers with a structured, one-stop sales experience.
Key Responsibilities
The Diesel Generator Sales Executive will manage the sales process from the initial customer enquiry through follow-up and deal completion.
Key responsibilities include:
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Achieving sales targets: Meet monthly sales objectives while maintaining the required gross profit margins.
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Managing customer relationships: Understand customer requirements, recommend suitable products, and build trust through professional communication.
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Handling sales enquiries: Respond to telephone, website, and walk-in enquiries, qualify potential customers, and convert leads into sales.
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Promoting additional products: Identify opportunities to sell relevant financing and insurance products, trade-ins, and accessories.
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Conducting customer follow-ups: Contact prospective and existing customers promptly to answer questions, address concerns, and progress sales opportunities.
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Maintaining accurate records: Update customer details and sales information in the relevant systems, including test-drive records and customer identification details where applicable.
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Supporting business profitability: Focus on sales conversion, gross margins, upselling, and additional revenue opportunities.
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Monitoring market developments: Maintain current knowledge of product features, promotional campaigns, financing options, and competitor activities.
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Working with management: Coordinate with showroom and branch management to improve sales performance and customer satisfaction.
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Participating in training: Attend sales meetings, product training sessions, and professional development activities.
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Maintaining service standards: Deliver a professional customer experience and contribute to customer satisfaction and Net Promoter Score (NPS) objectives.
Qualifications and Experience
Candidates should have a suitable educational background and proven experience in diesel generator sales.
The main requirements are:
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A bachelor's degree or equivalent qualification.
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At least two years of diesel generator sales experience.
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Excellent communication and interpersonal skills.
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Strong negotiation and customer relationship management abilities.
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Experience working toward sales targets in a performance-driven environment.
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The ability to identify customer needs and recommend appropriate products or solutions.
Applicants should be comfortable managing several enquiries and sales opportunities simultaneously while maintaining accurate records and providing timely updates to customers.
Skills Required for Success
Al-Futtaim is looking for a commercially focused sales professional who can balance customer satisfaction with business performance.
Important skills and qualities include:
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Sales and negotiation: Ability to convert leads, negotiate effectively, and identify opportunities to increase sales value.
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Customer service: Build customer confidence through attentive service, clear communication, and reliable follow-up.
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Planning and organization: Schedule activities, manage sales pipelines, and execute effective sales action plans.
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Attention to detail: Maintain accurate customer information, sales documentation, and system records.
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Resilience: Remain focused on targets and maintain performance as market conditions and customer requirements change.
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Professional integrity: Demonstrate honesty, respect, accountability, and collaboration.
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Learning and development: Show ambition to improve sales skills, expand product knowledge, and progress within the organization.
About Al-Futtaim
Established in the 1930s and headquartered in Dubai, Al-Futtaim is a diversified regional business operating across more than 20 countries. Its activities span automotive, financial services, real estate, retail, and healthcare, with a portfolio that includes internationally recognized brands such as Toyota, Lexus, IKEA, ACE, and Marks & Spencer.
Al-Futtaim Automotive is a major part of the Group's mobility business, operating across eight countries in the Middle East, Asia, and North Africa. Its operations cover passenger and commercial vehicles, industrial equipment, logistics, leasing, aftersales, and financial services.
The company emphasizes customer experience, digital transformation, innovation, collaboration, and professional development. Employees have opportunities to contribute to business growth while working within a large regional organization.
About the Sales Team
The successful candidate will join a diesel generator retail sales team and report to the Sales Manager. The team focuses on achieving profitable growth while helping customers navigate the sales process efficiently.
This role is particularly suitable for candidates who enjoy direct customer interaction, negotiating commercial deals, working toward measurable targets, and identifying opportunities to generate additional revenue.
Who Should Apply?
This opportunity is suitable for sales professionals with direct diesel generator sales experience who can achieve monthly targets while maintaining healthy margins and strong customer relationships. Candidates with effective negotiation skills, a customer-focused approach, and the ability to manage leads from multiple channels should be well positioned to perform in this role.
Applicants should be prepared to demonstrate how they have achieved sales targets, converted enquiries into customers, identified additional sales opportunities, and maintained high service standards in a competitive market.