Job Description/Specification:
Hewlett Packard Enterprise (HPE) is offering an opportunity for an experienced sales professional to manage major customer accounts and drive business growth through technology solutions. This expert-level position focuses on strategic account management, customer relationship development, sales pipeline growth, and coordination with internal teams and business partners.
The role is designed for professionals who can understand customers' business objectives and IT requirements, identify opportunities, and position HPE's technology portfolio to support customer needs. The successful candidate will work closely with customer executives, partners, and HPE teams to develop account strategies, strengthen commercial relationships, and help close complex sales opportunities.
The position follows a hybrid working arrangement, with an expectation of working from an HPE office an average of two days per week. The exact office location is not specified in the supplied job description.
Key Responsibilities
The Account Manager will lead account development activities and help align customer priorities with HPE's business strategy.
Main responsibilities include:
-
Understand customers' business objectives, technology priorities, operational challenges, and key performance indicators to develop relevant account plans.
-
Explain the business value of HPE solutions and demonstrate how its technology portfolio can support customer goals.
-
Identify sales opportunities by translating customer challenges into potential IT solutions.
-
Build and maintain a strong sales pipeline, focusing on short- and medium-term opportunities.
-
Lead early customer engagements, coordinate sales activities, and help drive deals through to completion.
-
Work with multidisciplinary sales teams and business partners to progress opportunities and achieve account objectives.
-
Develop relationships with customer executives, IT leaders, decision-makers, and other influential stakeholders.
-
Build and maintain an effective partner network to expand HPE's presence within customer accounts.
-
Stay informed about technology developments and industry trends to identify relevant opportunities for customers.
-
Engage with customer technology leaders, including CTOs and CIOs where appropriate, to discuss IT priorities and potential solutions.
-
Lead and coordinate extended account teams, establish governance processes, and provide feedback to team members.
-
Collaborate with other HPE departments to improve customer satisfaction, strengthen loyalty, and resolve customer concerns.
-
Manage account plans with a focus on revenue growth, profitability, customer retention, and long-term business development.
Qualifications and Experience
HPE identifies the following education and experience expectations:
-
Education: A university degree or bachelor's degree is preferred, or equivalent experience.
-
Preferred academic background: Engineering or technology education; an advanced degree or MBA is desirable.
-
Experience: Typically six to ten or more years of account management experience.
-
Industry background: IT industry experience is preferred. Experience working within an IT department or directly with customers is an advantage.
Candidates should also demonstrate the following skills:
-
Strategic account planning: Ability to develop account business plans aligned with customer priorities and company objectives.
-
Sales execution: Ability to generate opportunities, manage sales activities, and achieve commercial targets.
-
Technology knowledge: Understanding of IT industry developments, technology trends, and HPE products and services.
-
Leadership: Ability to guide sales teams and coordinate colleagues across different departments and locations.
-
Relationship management: Strong skills in building professional networks and maintaining customer and partner relationships.
-
Communication and negotiation: Ability to explain technical and commercial value propositions, influence stakeholders, and negotiate effectively.
-
Business and financial understanding: Ability to understand business performance, financial information, and the commercial impact of account decisions.
-
Integrity and accountability: Commitment to ethical conduct, reliable execution, and customer-focused decision-making.
About Hewlett Packard Enterprise
Hewlett Packard Enterprise is a global technology company focused on edge-to-cloud solutions. Its portfolio helps organizations connect, protect, analyze, and manage data and applications across different technology environments.
HPE emphasizes innovation, collaboration, inclusion, and employee development. The company also highlights employee wellbeing and opportunities for professional growth through career development programs.
Benefits of Joining HPE
According to the supplied job description, HPE offers:
-
Health and wellbeing benefits for employees and their families.
-
Personal and professional development opportunities.
-
A workplace that values different backgrounds and perspectives.
-
Flexibility to help employees manage work and personal needs.
-
Opportunities to develop expertise or explore career growth across business areas.
The role's hybrid arrangement provides for an average of two days per week working from an HPE office.
Who Should Apply?
This opportunity may suit experienced account managers, enterprise sales professionals, technology sales specialists, and strategic account leaders who have a strong understanding of customer relationships and complex sales processes.
Candidates with experience managing major accounts, working with IT decision-makers, coordinating sales teams, and developing technology-led business opportunities may be particularly well suited to the position.
Note: The supplied job description does not confirm the specific vacancy location, salary, or application deadline. These details should be checked in the original HPE listing before applying.