Sales Specialist

Job Description/Specification:

DHL Global Forwarding is seeking a Sales Specialist to join its team in Doha, Qatar. This opportunity is suitable for sales professionals interested in freight forwarding, logistics, customer relationship management, and business development within an international organization.

The successful candidate will help drive revenue growth by acquiring new customers, developing existing accounts, identifying business opportunities, and promoting freight and logistics solutions. The role involves managing sales activities, preparing proposals, negotiating commercial terms, and coordinating with internal teams to deliver suitable services to customers.

Candidates with knowledge of the Qatar market may have an advantage, particularly those who understand local business requirements and can build lasting relationships with customers across different industries.

Key Responsibilities

The Sales Specialist will contribute to business growth by managing sales activities and developing customer relationships within an assigned market segment or geographic area.

Main responsibilities include:

• Implement field sales plans and contribute to sales forecasting, budgeting, and revenue planning.

• Achieve sales targets and support business growth within the assigned region, product line, or customer segment.

• Identify prospective customers, generate leads, and secure new business opportunities.

• Develop existing customer accounts by encouraging repeat orders and introducing additional services.

• Respond to customer enquiries, resolve service-related concerns, and recommend appropriate logistics solutions.

• Assess customer requirements and suggest suitable products, services, or alternative solutions.

• Prepare sales proposals, bids, and presentations, and conduct product demonstrations when required.

• Follow up with prospective customers, develop commercial terms, and negotiate agreements to close sales.

• Introduce new services and promotional offers to customers and support relevant marketing campaigns.

• Build customer trust by understanding their businesses, operational requirements, and market conditions.

• Coordinate with sales, marketing, operations, and service management teams to improve customer satisfaction and retention.

• Maintain regular communication with existing customers, identify additional service needs, and address concerns that could affect business relationships.

• Adapt sales approaches and working methods when challenges arise or customer requirements change.

• Present DHL solutions confidently to customers and other stakeholders, including those who may be hesitant to adopt a proposed service.

Qualifications and Experience

The job description identifies the following requirements and preferences:

• Education: Bachelor's degree.

• Market experience: Experience in the Qatar market is an advantage.

• Sales capability: Ability to identify opportunities, generate leads, and develop new business.

• Customer relationship management: Skills in building customer trust, maintaining accounts, and supporting customer retention.

• Communication: Ability to explain service benefits, prepare proposals, and present solutions to customers.

• Commercial skills: Ability to understand customer requirements, develop sales terms, negotiate, and close business.

• Teamwork: Ability to coordinate with internal departments to support customer needs and sales objectives.

The supplied description does not state a specific minimum number of years of experience or a mandatory freight-forwarding qualification. Applicants should review the official vacancy requirements to confirm any additional criteria.

About DHL Global Forwarding

DHL Global Forwarding, Freight is the air, ocean, and road freight specialist within DHL Group. It provides transportation services and specialized logistics solutions to businesses across a wide range of industries.

As part of Deutsche Post DHL Group, the business operates within an extensive international network. Its focus includes connecting markets, supporting international trade, and helping customers manage transportation and supply chain requirements.

DHL promotes a workplace culture centered on professional development, teamwork, respect, and results. Employees may also benefit from opportunities to develop their skills and pursue further career growth within a global organization.

Benefits of Joining DHL

DHL Global Forwarding highlights several benefits for employees, including:

• The opportunity to work for an international logistics company.

• Potential career development and professional growth opportunities.

• A competitive salary, according to the job description.

• The opportunity to contribute ideas and support shared business objectives.

• Experience working with customers and teams across the logistics industry.

Who Should Apply?

This position may suit graduates with relevant sales capabilities and experienced sales professionals seeking opportunities in logistics and freight forwarding. Candidates who can develop customer relationships, identify commercial opportunities, negotiate effectively, and understand customer transportation needs may be well suited to the role.

Experience in the Qatar market could be particularly valuable for applicants who understand local businesses and can establish relationships with prospective customers.

Note: The official application deadline, exact salary range, and minimum years of experience are not provided in the supplied job description. These details should be verified through the employer's current vacancy listing.