Job Description/Specification:
The St. Regis Hotels & Resorts, part of Marriott International, offers opportunities for hospitality professionals with experience in hotel security, guest safety, and property protection. This role focuses on monitoring hotel premises, responding to emergencies, investigating incidents, controlling access to restricted areas, and maintaining a safe environment for guests and employees.
The position combines hands-on security duties with responsibilities related to employee guidance, incident reporting, and service standards. The successful candidate will help protect hotel assets, identify potential safety risks, and respond professionally to security concerns while maintaining the high standards expected in a luxury hospitality environment.
Candidates with previous security experience, strong observation skills, and the ability to respond calmly during emergencies may find this position suitable.
Key Responsibilities
The hotel security professional will support daily security operations and help prevent incidents across the property.
Key responsibilities include:
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Patrolling hotel premises and checking designated areas to identify security concerns.
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Securing rooms and assisting guests who require help accessing their rooms.
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Monitoring CCTV systems, alarms, and other security equipment.
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Controlling and documenting access to restricted or secured areas.
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Conducting daily safety inspections, emergency response drills, and key-control audits.
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Investigating incidents, interviewing relevant individuals, gathering information, and preparing accurate reports.
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Responding to accidents and medical emergencies, including contacting emergency medical services or providing first aid and CPR when appropriate.
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Identifying hazards and taking action to address unsafe conditions.
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Managing disturbances, handling complaints, and escorting unauthorized or unwelcome individuals from the property in accordance with company procedures.
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Maintaining confidentiality of incident reports and releasing information only to authorized individuals.
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Supporting compliance with applicable laws and hotel policies, including requirements relating to alcoholic beverages.
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Using established emergency codes and communication procedures to request assistance.
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Preparing and distributing required security documentation.
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Assisting management with employee training, coaching, and motivation.
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Promoting professional conduct, positive working relationships, and consistent service standards.
The role also requires clear written and verbal communication, accurate recordkeeping, and the ability to remain alert during extended periods of standing, walking, or patrolling.
Qualifications and Experience
The supplied job description lists the following preferred qualifications:
Education
Work Experience
Professional Skills
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Knowledge of security patrols, access control, and property safety procedures.
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Ability to observe suspicious activity and identify potential hazards.
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Strong incident documentation and investigation skills.
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Clear communication and professional guest service.
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Ability to respond appropriately to emergencies and workplace disturbances.
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Good judgment when handling confidential information.
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Ability to work with security equipment, computers, and related reporting systems.
No specific licence or certification is listed in the supplied qualifications. However, the job description notes that additional licensing or registration requirements may apply depending on the jurisdiction. First aid, CPR, or other relevant emergency-response training may be useful, although these are not explicitly listed as mandatory qualifications.
About The St. Regis Hotels & Resorts
The St. Regis Hotels & Resorts is a luxury hospitality brand within Marriott International. Its properties are known for personalized service, refined guest experiences, and attention to detail.
Security teams play an important role in maintaining the safety, comfort, and confidence of guests and employees. In a luxury hotel environment, security personnel must balance effective risk management with courteous communication and professional guest interaction.
Working in this environment requires discretion, reliability, sound decision-making, and the ability to coordinate with colleagues across hotel departments.
Who Should Apply?
This opportunity may suit hotel security officers, security team leaders, loss-prevention professionals, and hospitality security employees seeking to develop their careers with an established luxury hotel brand.
Candidates with experience in incident investigations, CCTV monitoring, emergency response, access control, and employee supervision may be particularly well suited. The ability to protect people and property while maintaining a calm, guest-focused approach is especially valuable.
Applicants should review any applicable local licensing requirements and ensure their experience matches the responsibilities of the position.
Note: The official job title, hotel location, salary, employment type, and application closing date were not included in the supplied job description. The SEO title reflects the duties described in the source.