Job Description/Specification:
Souq Waqif Boutique Hotels is seeking a dedicated and experienced Housekeeping Supervisor to oversee housekeeping operations and maintain high standards of cleanliness across its property in Doha, Qatar. This opportunity is suitable for hospitality professionals with experience supervising housekeeping teams, managing cleaning supplies, and ensuring that guest rooms and shared spaces meet established quality standards.
The Housekeeping Supervisor plays an important role in maintaining the hotel's appearance, supporting guest satisfaction, and ensuring that daily cleaning activities are completed efficiently. The position involves coordinating housekeeping employees, providing on-the-job training, monitoring cleanliness, and maintaining accurate operational records.
Candidates should have strong organisational skills, an eye for detail, and the ability to lead a team while following established housekeeping procedures. Experience managing operating supplies, consumables, budgets, and replacement items will also be valuable.
Key Responsibilities
Maintaining Hotel Cleanliness Standards
The Housekeeping Supervisor is responsible for ensuring that cleanliness standards are consistently maintained throughout the property.
Key duties include:
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Inspecting guest rooms to ensure they meet the required housekeeping standards.
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Monitoring the cleanliness of public areas, common spaces, and other assigned sections of the hotel.
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Identifying cleaning issues and ensuring that corrective action is taken promptly.
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Supporting housekeeping employees in delivering reliable and thorough cleaning services.
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Ensuring that staff follow established cleaning procedures and quality expectations.
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Maintaining a professional and welcoming environment for hotel guests.
Attention to detail is essential, as cleanliness directly affects guest comfort, satisfaction, and the overall reputation of the property.
Supervising and Developing the Housekeeping Team
The supervisor will coordinate the daily work of housekeeping employees and help ensure that tasks are completed according to operational requirements.
Responsibilities include building productive working relationships with housekeeping staff, clients, and contractors. The supervisor must communicate expectations clearly, support team members when challenges arise, and encourage consistent performance.
Providing on-the-job training is another important responsibility. The supervisor will oversee daily training for cleaning employees, helping them understand the correct procedures, expected service quality, and standards required for their duties.
A successful candidate should be able to guide staff professionally, encourage teamwork, and lead by example.
Budget, Supplies and Inventory Management
Effective housekeeping operations require careful management of cleaning materials, operating supplies, and consumable products.
The Housekeeping Supervisor will help control housekeeping expenditure and monitor the availability of essential supplies. This includes overseeing operating supplies, replacement items, and consumables to support uninterrupted daily operations.
Maintaining accurate financial, maintenance, and inventory records is also part of the role. Organised documentation helps the hotel monitor resource usage, identify maintenance needs, and plan future purchasing requirements.
Communication and Operational Coordination
The position requires regular coordination with housekeeping employees, clients, and contractors. Strong interpersonal skills are important for resolving operational concerns, communicating priorities, and maintaining productive professional relationships.
Good time management and organisational abilities will help the supervisor balance room inspections, staff support, training activities, supply monitoring, and recordkeeping.
Qualifications and Experience
Candidates interested in this Housekeeping Supervisor opportunity should have:
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Previous experience managing or supervising a housekeeping team.
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Experience controlling budgets and managing operating supplies, replacement items, and consumables.
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Excellent communication and interpersonal skills.
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Strong time management and organisational abilities.
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A keen eye for detail and a commitment to cleanliness.
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The ability to follow established procedures and maintain consistent service standards.
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The ability to support, train, and coordinate housekeeping employees.
Previous experience in hotels or similar hospitality environments can be particularly relevant, especially where the role involves maintaining guest rooms and public areas to high standards.
About Minor Hotels
Minor Hotels is an international hotel owner, operator, and investor with a portfolio of more than 530 properties across over 50 countries. Its brands include Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and Tivoli.
The group operates across regions including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America, serving a diverse range of travellers through its hospitality brands.
Souq Waqif Boutique Hotels is part of this hospitality environment, where effective housekeeping contributes to the guest experience and the property's overall service quality.
Is This Housekeeping Supervisor Role Right for You?
This opportunity may suit hospitality professionals who have already supervised cleaning teams and are ready to take responsibility for daily housekeeping standards, employee training, and supply management.
Candidates who combine leadership skills with practical housekeeping knowledge, strong organisation, and careful attention to detail may be well positioned to contribute to the hotel's operations and guest satisfaction.