Job Description/Specification:
Siemens is seeking an experienced Service Sales Manager to join its SI Buildings – Service Sales Team. This customer-facing position focuses on expanding service business, developing long-term customer relationships, and securing profitable orders across building technologies and infrastructure solutions.
The successful candidate will identify customer needs, develop service sales opportunities, and promote solutions that improve building safety, operational efficiency, and equipment performance. The role covers Fire Alarm Systems, Fire Fighting Systems, Building Management Systems (BMS), and other Extra-Low Voltage (ELV) technologies.
This opportunity is suited to an experienced sales professional with strong technical knowledge, a proven record of achieving sales targets, and the ability to develop strategic customer accounts.
Key Responsibilities
The Service Sales Manager will drive revenue growth by identifying, pursuing, and closing service sales opportunities within existing customer accounts and new markets. Building relationships with customers, consultants, and other stakeholders will be essential to developing long-term partnerships and expanding the service portfolio.
A major responsibility is promoting Siemens service offerings, including maintenance contracts, lifecycle services, digital solutions, system upgrades, retrofits, modernization projects, and energy-efficiency services. The manager will assess customer challenges and recommend solutions that meet operational requirements while delivering measurable business value.
The position also involves preparing and executing account plans to strengthen customer relationships, improve satisfaction, and identify opportunities for additional services. Working closely with technical, engineering, commercial, and operations teams, the manager will develop competitive proposals that address customer specifications and commercial expectations.
Contract negotiations and order closure will form an important part of the role. The successful candidate will maintain an active sales pipeline, update customer opportunities in CRM systems, and provide accurate forecasts and regular sales reports.
Additional responsibilities include monitoring market trends, competitor activities, and changing customer requirements to identify new business opportunities. The manager will also support strategic initiatives to increase Siemens' service market share across Fire Safety, Fire Fighting, BMS, and ELV systems.
Qualifications and Experience
Candidates should hold a bachelor's degree in Engineering or a related technical discipline.
A minimum of 10 years of relevant industry experience in building technologies, fire and life safety, or related infrastructure sectors is required. Applicants must also have at least five years of service sales experience, with a demonstrated record of achieving sales targets and developing profitable business.
Experience in Fire Alarm Systems and Fire Fighting Systems service business is mandatory. Strong knowledge of BMS and other ELV systems is also required.
Candidates should understand service agreements, lifecycle services, modernization and migration projects, and digital service solutions. Experience in account management, solution selling, customer relationship development, and contract negotiations will be valuable.
Excellent communication, presentation, commercial, and stakeholder-management skills are essential. Applicants must be fluent in both English and Arabic, in written and spoken communication, and capable of working effectively with cross-functional teams.
The ideal candidate will be self-motivated, customer-focused, commercially aware, and comfortable managing multiple sales opportunities while taking ownership of business results.
Work Environment and Benefits
Siemens promotes a diverse and inclusive workplace that supports professional development, collaboration, and individual growth. Employees can access a variety of learning and development opportunities to strengthen their technical and commercial capabilities.
The company also offers a flexible working approach, with two to three days of mobile working per week stated as a global standard, subject to the role and applicable arrangements.
Understanding the Opportunity
This role combines technical service sales with strategic account management and business development. Success requires more than selling equipment: the manager must understand the long-term service requirements of building systems and identify opportunities for maintenance, modernization, and lifecycle support.
Professionals with established customer relationships and hands-on commercial experience in fire protection, building automation, and ELV services may find this position particularly relevant.
Position Summary
The Service Sales Manager will be responsible for expanding Siemens' building technology service business, securing service agreements, managing key accounts, and achieving profitable sales growth. Candidates who meet the mandatory fire alarm and fire fighting service sales requirements and have strong BMS knowledge, Arabic and English fluency, and substantial industry experience may be well suited to this opportunity.