Job Description/Specification:
ABB is seeking a Service Sales Specialist to support its Motion business in Qatar. Reporting to the Local Division Manager, the successful candidate will focus on expanding service sales, developing customer relationships, and increasing the adoption of industrial motor and drive services.
This role is suited to professionals with a background in electrical engineering, technical sales, or industrial business development. The position combines commercial strategy with technical knowledge to identify service opportunities, promote modernization solutions, and deliver value to industrial and government customers.
Key Responsibilities
The Service Sales Specialist will develop service sales opportunities within ABB's installed customer base, promoting upgrades, retrofits, modernization projects, and other value-added solutions. The objective is to improve equipment performance, support customer requirements, and generate profitable service business.
The role involves preparing and reviewing sales plans, understanding channel strategies, and working with pricing structures to achieve commercial targets. When sales performance falls below expectations, the specialist will identify corrective actions and recommend recovery plans.
Another important responsibility is generating new leads and exploring market opportunities using industry trends, customer feedback, and potential demand for additional service offerings. The specialist will also represent ABB's service portfolio during customer meetings, marketing campaigns, trade fairs, exhibitions, and industry conferences.
Building long-term relationships with customers is essential. The successful candidate will engage with technical teams, operations personnel, procurement departments, and senior management to understand customer needs and develop suitable service solutions.
The position also involves supporting the development and growth of service partners within the assigned territory, helping strengthen market coverage and improve access to ABB's service offerings.
Qualifications and Experience
Candidates should hold a bachelor's degree in Electrical Engineering or a related technical discipline. Typically, at least five years of relevant experience in industrial service sales, technical sales, or business development is expected.
Proven experience selling motor and drive services is particularly important. Candidates with knowledge of service agreements, equipment modernization, energy-efficiency solutions, and digital service offerings will have an advantage.
Experience developing business with industrial or government customers in Qatar is also valuable. Applicants should be able to interpret technical specifications, develop commercially viable solutions, and manage multiple sales opportunities simultaneously.
Strong English communication, presentation, negotiation, and stakeholder-management skills are required. The ideal candidate will combine technical understanding with commercial awareness and the ability to build productive relationships across different levels of an organization.
Understanding the Opportunity
Industrial service sales plays an important role in maintaining equipment reliability, improving energy efficiency, and extending the operational life of motors and drives. This position offers professionals the opportunity to work with customers on service solutions that support equipment performance and operational continuity.
Candidates with experience in industrial automation, electrical equipment, motor and drive maintenance, or technical business development may find this opportunity particularly relevant. The role also provides exposure to customer account development, service portfolio expansion, and partner management within an established international organization.
About ABB
ABB is a global technology company operating in electrification and automation. Its Motion business focuses on technologies and solutions that help customers improve industrial performance, energy efficiency, and productivity.
Working with ABB offers exposure to international expertise, technical innovation, and opportunities for professional development in an industrial environment.
Position Summary
The Service Sales Specialist will drive service revenue growth by developing existing customer accounts, identifying new business opportunities, promoting motor and drive service solutions, and strengthening service partner relationships. Professionals with electrical engineering qualifications, relevant industrial sales experience, and knowledge of the Qatari market may be well suited to this opportunity.