Job Description/Specification:
Al-Futtaim Automotive is seeking a skilled and dependable Technician – Trucks and Buses to join its Commercial Vehicles Aftersales team. The role focuses on inspecting, diagnosing, servicing, and repairing commercial vehicles to maintain reliability, safety, and customer satisfaction.
This opportunity is suitable for technicians with practical experience in commercial truck, bus, diesel, or heavy-vehicle maintenance. Candidates should have relevant technical training and the ability to diagnose mechanical, electrical, and electronic faults using appropriate diagnostic equipment.
The successful candidate will work alongside Workshop Supervisors, Service Advisors, Parts colleagues, and other Technicians to complete repairs efficiently while following manufacturer specifications, workshop procedures, and health and safety requirements.
About Al-Futtaim
Established in the 1930s and headquartered in Dubai, Al-Futtaim is a diversified regional business operating across more than 20 countries. Its activities span automotive, financial services, real estate, retail, and health.
The group employs more than 40,000 people and represents over 200 recognized brands, including Toyota, Lexus, IKEA, ACE, and Marks & Spencer.
Al-Futtaim Automotive operates across eight countries in the Middle East, Asia, and North Africa. Its mobility business covers passenger vehicles, commercial vehicles, industrial equipment, logistics, leasing, aftersales, and financial services.
The company highlights innovation, digital transformation, customer experience, and technical development as important parts of its approach to mobility.
Key Responsibilities
The Technician will carry out a range of maintenance, diagnostic, and repair activities on commercial trucks and buses. Main duties include:
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Performing scheduled servicing, preventive maintenance, inspections, and repairs.
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Diagnosing mechanical, electrical, and electronic faults using appropriate diagnostic tools.
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Repairing engines, transmissions, braking systems, steering, suspension, electrical systems, and other vehicle components.
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Reading and interpreting wiring diagrams, technical manuals, repair instructions, and manufacturer specifications.
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Identifying required replacement parts and providing accurate information for repair estimates and job completion.
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Conducting authorized road tests and functional checks to verify repair quality.
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Recording diagnostic findings, completed work, parts used, and additional repair requirements on job cards.
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Completing assigned work within agreed timelines and quality standards.
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Maintaining tools, workshop equipment, and the work area in a safe and serviceable condition.
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Following workshop procedures and applicable health, safety, quality, and environmental requirements.
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Reporting additional faults, recurring technical concerns, and potential safety issues to the Workshop Supervisor.
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Participating in technical training and developing knowledge of new commercial vehicle technologies.
Qualifications and Technical Requirements
Applicants should hold an ITI qualification, diploma, or technical qualification in Automotive Engineering, Diesel Mechanics, Mechanical Engineering, Auto Electrical, or a related discipline.
Relevant hands-on experience in servicing and repairing commercial trucks, buses, or other heavy vehicles is required. Candidates should understand vehicle systems and demonstrate practical fault-finding and repair skills.
The following capabilities are also important:
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Experience using manufacturer-specific or multi-brand diagnostic systems.
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Basic computer skills for accessing technical information and updating repair records.
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Strong attention to detail and commitment to safe, high-quality repairs.
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Good time management and the ability to complete work within agreed deadlines.
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Ability to work independently and collaborate with other workshop team members.
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Good English communication skills.
Knowledge of modern vehicle electronics and CAN bus systems is an advantage. A valid driving licence, where required for the position, is preferred. Manufacturer-specific technical training is also beneficial.
Working with the Commercial Vehicles Aftersales Team
The successful candidate will work closely with Workshop Supervisors, Service Advisors, Parts colleagues, and fellow Technicians. Effective teamwork helps ensure that faults are identified correctly, necessary parts are available, and repairs are completed to the required standards.
Experience in an authorized dealership, commercial vehicle workshop, fleet operation, or original equipment manufacturer (OEM) environment may be particularly relevant to this position.
Interview Preparation Tips
Prepare examples of commercial vehicle repairs you have completed, including the symptoms reported, diagnostic process, identified fault, and corrective action taken. Be ready to discuss your experience with diesel engines, transmissions, braking systems, electrical faults, and diagnostic equipment.
If you have worked with CAN bus systems or manufacturer-specific diagnostic tools, explain your practical experience. You should also be prepared to describe how you document repairs, follow workshop safety procedures, and ensure that vehicles are properly checked before being returned to service.
Frequently Asked Questions
1. What is the job requisition number?
The vacancy reference is 181624.
2. What qualifications are accepted?
An ITI, diploma, or technical qualification in Automotive Engineering, Diesel Mechanics, Mechanical Engineering, Auto Electrical, or a related discipline.
3. Is commercial vehicle experience required?
The job description calls for relevant hands-on experience servicing and repairing commercial trucks, buses, or other heavy vehicles.
4. Is CAN bus knowledge mandatory?
No. Knowledge of vehicle electronics and CAN bus systems is listed as an advantage.
5. What type of workshop experience is preferred?
Experience in an authorized dealership, commercial vehicle workshop, fleet operation, or OEM environment is preferred.
6. Is the salary mentioned?
No salary information is included in the supplied advertisement.
Advance Your Automotive Aftersales Career
This Technician opportunity with Al-Futtaim Automotive may suit candidates with strong commercial vehicle repair skills, technical training, and a commitment to safe, reliable workshop operations. Applicants should emphasize their hands-on experience, diagnostic capabilities, familiarity with manufacturer procedures, and ability to deliver quality repairs efficiently.