Parsons is seeking a highly experienced Program Director (Operations & Maintenance) to lead a major infrastructure O&M portfolio on behalf of a key client in Qatar. This executive-level position is responsible for overseeing large-scale infrastructure maintenance contracts, managing client relationships, driving operational excellence, and ensuring the successful delivery of highways, drainage, ITS, and asset management programs.
The ideal candidate will possess extensive GCC experience, exceptional leadership skills, and a proven track record in managing complex infrastructure operations and maintenance contracts.
Key Responsibilities
- Lead client workshops and strategic meetings to ensure contractual compliance and effective service delivery.
- Build and maintain strong relationships with clients, stakeholders, suppliers, and contractors.
- Provide overall leadership and direction for large-scale infrastructure O&M contracts.
- Plan, organize, and oversee operational activities to achieve service and performance objectives.
- Manage contract budgets, cost control measures, forecasting, and financial reporting.
- Drive innovation, continuous improvement, and operational efficiency initiatives.
- Lead, mentor, and develop multidisciplinary teams to ensure successful project delivery.
- Monitor performance, KPIs, quality standards, and contractual obligations.
- Oversee workforce planning, recruitment strategies, and succession planning initiatives.
- Identify and develop high-potential talent through structured mentoring and leadership programs.
- Serve as the primary client interface and provide ongoing strategic guidance.
- Collaborate closely with project directors and technical teams to achieve operational excellence.
- Develop strategies to optimize OPEX, maintenance programs, and asset lifecycle performance.
Requirements
Education
✅ Bachelor's Degree in Engineering
✅ Master's Degree in an Engineering Discipline
Experience
✅ Minimum 25 years of experience in infrastructure Operations & Maintenance management
✅ Extensive experience in:
- Highways Operations & Maintenance
- Drainage Asset Management
- Intelligent Transportation Systems (ITS)
- Customer and Stakeholder Management
- Infrastructure Improvement and Enabling Projects
✅ Proven experience managing major O&M infrastructure contracts within the GCC region
✅ Strong background in:
- Operational Maintenance
- Network Management
- Multidisciplinary Infrastructure Projects
- Strategic Program Leadership
Language Requirements
✅ Fluent Arabic and English (written and spoken)
Certifications
✅ Must meet Parsons' Project Management certification requirements
Preferred Qualifications
- Qualification from the Institute of Asset Management (IAM).
- Strong understanding of emerging technologies and digital transformation in infrastructure operations.
- Experience optimizing operational expenditure (OPEX) and capital maintenance programs.
- Advanced knowledge of infrastructure asset management frameworks and best practices.
Key Competencies
- Operations & Maintenance Management
- Infrastructure Asset Management
- Strategic Leadership
- Contract Management
- Stakeholder Engagement
- Financial Planning & Budget Management
- Team Leadership & Development
- Performance Management
- Risk & Compliance Management
- Customer Relationship Management
- Change Management
- Continuous Improvement
Why Join Parsons?
Parsons offers the opportunity to work on some of the Middle East's most significant infrastructure projects while collaborating with industry-leading professionals. The company fosters a culture of innovation, agility, inclusion, and continuous growth, empowering employees to make a meaningful impact on large-scale national development programs.
What Parsons Offers
✅ Executive leadership role on a major infrastructure portfolio
✅ Exposure to high-profile government and infrastructure projects
✅ Collaborative and innovative work environment
✅ Long-term career development and growth opportunities
✅ Competitive compensation and benefits package
✅ Strong commitment to employee wellbeing and professional development