Job Description/Specification:
Souq Waqif Boutique Hotels is seeking a dedicated and experienced Housekeeping Supervisor to oversee housekeeping operations at Al Najada Doha Hotel By Tivoli in Doha, Qatar. This opportunity is suitable for hospitality professionals with experience managing housekeeping teams, maintaining cleanliness standards, and coordinating daily cleaning activities in a hotel environment.
The Housekeeping Supervisor will help ensure that guest rooms, public spaces, and common areas remain clean and well maintained. The role also involves supporting staff training, managing housekeeping supplies, maintaining accurate records, and building productive working relationships with employees, clients, and contractors.
Candidates should have strong organisational skills, excellent communication abilities, and a close eye for detail.
About Minor Hotels
Minor Hotels is an international hotel owner, operator, and investor with a portfolio of more than 530 properties. Its hotels are designed to serve different types of travellers, catering to a range of personal needs and travel preferences.
The group operates across more than 50 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Its portfolio includes brands such as Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and Tivoli.
The Housekeeping Supervisor position supports the hotel's daily operations by maintaining high cleanliness standards and helping the housekeeping team deliver a consistent service experience.
Key Responsibilities of the Housekeeping Supervisor
Maintaining Hotel Cleanliness Standards
The supervisor is responsible for ensuring that high standards of cleanliness are maintained throughout the property. This includes guest rooms, public areas, and shared spaces.
Regular attention to cleaning quality, established procedures, and operational standards is essential to keeping the hotel environment clean and presentable.
Managing and Supporting the Housekeeping Team
The role involves developing productive and professional relationships with housekeeping staff, clients, and contractors. The supervisor supports employees in delivering an excellent cleaning service and helps maintain a professional working environment.
Effective coordination and communication are important for ensuring that daily housekeeping responsibilities are understood and completed properly.
Training and Staff Development
The Housekeeping Supervisor oversees daily on-the-job training for cleaning employees. This includes supporting staff as they carry out their duties and helping them follow the required cleaning procedures and standards.
A consistent approach to training helps the team maintain service quality and attention to detail across the property.
Inventory, Financial and Maintenance Records
The position requires maintaining accurate financial, maintenance, and inventory records. The supervisor must also have experience controlling budgets and managing operating supplies, replacement items, and consumables.
Careful monitoring of housekeeping resources supports efficient operations and helps ensure that the team has the supplies needed for its daily responsibilities.
Qualifications and Experience Required
Applicants should have the following experience and capabilities:
-
Previous experience managing a housekeeping team.
-
Experience controlling and maintaining budgets.
-
Knowledge of managing operating supplies, replacements, and consumables.
-
Excellent communication and interpersonal skills.
-
Strong time-management and organisational abilities.
-
A keen eye for detail and the ability to follow established procedures.
-
The ability to maintain and reinforce high cleanliness standards.
The supplied job description does not specify a minimum number of years of experience or a formal educational qualification.
Essential Skills for Success
A successful Housekeeping Supervisor needs to combine team management with practical knowledge of hotel cleaning operations.
Leadership and communication: The ability to build professional relationships with employees, clients, and contractors supports smooth daily operations.
Attention to detail: Consistent monitoring of guest rooms and shared areas helps maintain the required standards of cleanliness.
Organisation and time management: Housekeeping operations involve multiple responsibilities, making planning and coordination important.
Budget and inventory management: Controlling supplies, consumables, replacements, and related records helps maintain efficient use of resources.
Training and procedure compliance: Supporting employees through on-the-job training helps reinforce consistent cleaning practices and established procedures.
Interview Preparation Tips
Candidates preparing for an interview should be ready to discuss their previous experience managing housekeeping employees and maintaining hotel cleanliness standards. Practical examples of addressing cleaning-quality concerns, organising staff duties, and supporting new or existing team members may be useful.
Applicants should also prepare to explain how they monitor housekeeping supplies, control operating budgets, maintain inventory records, and ensure that cleaning procedures are followed consistently.
Examples demonstrating strong communication, attention to detail, and effective coordination with other teams or contractors can help show suitability for the role.
Frequently Asked Questions
1. Where is this Housekeeping Supervisor job located?
The listed hotel location is Al Najada Doha Hotel By Tivoli in Doha, Qatar.
2. Which hotel group operates the property?
The job description identifies Minor Hotels as the international hotel group associated with the opportunity.
3. What experience is required?
Applicants should have experience managing a housekeeping team, controlling budgets, and maintaining housekeeping supplies and consumables.
4. What are the main responsibilities?
The role focuses on cleanliness standards, housekeeping team support, on-the-job training, professional relationships, and accurate financial, maintenance, and inventory records.
5. Is a specific educational qualification required?
No formal educational qualification is specified in the supplied job description.
6. Is the salary mentioned?
No salary information is provided in the supplied description.
Explore Housekeeping Supervisor Careers in Qatar
This opportunity may suit hospitality professionals who have experience in hotel housekeeping operations and are ready to support staff performance, maintain cleanliness standards, and oversee housekeeping resources in a hotel setting.