Job Description/Specification:
Rixos Premium Qetaifan Island North is seeking an organized and proactive Operations Coordinator to support its Food & Beverage (F&B) team in Qatar. The role focuses on coordinating daily operational activities, managing departmental documentation, supporting hotel events, and helping maintain consistent service standards across restaurants, bars, outlets, and banquet operations.
The successful candidate will work closely with the F&B team and other hotel departments to ensure operational requirements are addressed efficiently. Responsibilities include preparing reports, following up on maintenance and inventory needs, coordinating meetings, supporting training activities, and helping communicate guest feedback and service concerns to the relevant teams.
This opportunity may suit candidates with experience in hotel operations, food and beverage service, or administrative coordination who are comfortable managing multiple priorities in a fast-paced hospitality environment.
About Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North is a luxury island destination offering entertainment, leisure, and hospitality experiences. Its facilities include a waterpark, private beach, retail area, beach club, and a selection of fine-dining and casual restaurants.
Within this environment, the Operations Coordinator helps support the administrative and practical activities that allow the Food & Beverage department to operate smoothly and deliver a high standard of guest service.
Key Responsibilities
1. Daily F&B Operations Coordination
- Coordinate daily activities across F&B outlets, restaurants, bars, and banquet operations.
- Support communication between the Food & Beverage team and other hotel departments.
- Follow up on operational requirements to help maintain efficiency and service standards.
- Assist the F&B Manager and management with other assigned operational duties.
2. Administrative Support and Reporting
- Prepare departmental reports, meeting minutes, presentations, and operational documents.
- Maintain accurate records and documentation in line with hotel policies and procedures.
- Organize departmental meetings and team briefings.
- Track assigned action points and follow up with the relevant colleagues.
3. Maintenance, Purchasing, and Inventory Follow-Up
- Monitor maintenance requests and coordinate follow-up with the relevant teams.
- Track purchase requisitions and departmental inventory requirements.
- Communicate outstanding operational needs to the appropriate departments.
- Help ensure that requests and documentation are followed through in a timely manner.
4. Events, Promotions, and VIP Arrangements
- Support the planning and coordination of hotel events, F&B promotions, and special functions.
- Assist with VIP arrangements and related operational requirements.
- Coordinate with relevant teams to help ensure activities are prepared and delivered smoothly.
5. Service Quality, Compliance, and Team Support
- Assist in monitoring compliance with hotel standards, food safety requirements, health and safety regulations, and operating procedures.
- Support the monitoring of service quality and guest feedback.
- Communicate operational concerns to the appropriate teams for timely resolution.
- Coordinate training schedules, departmental communications, and other administrative activities that support team performance.
Qualifications and Experience
Candidates should meet the following requirements:
- Diploma or bachelor's degree in Hospitality Management, Hotel Administration, Business Administration, or a related field.
- One to two years of experience in hotel operations, Food & Beverage, or a similar administrative coordination role, preferably in hospitality.
- Good understanding of hotel operations, F&B service standards, and interdepartmental coordination.
- Strong organizational, administrative, and time management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Attention to detail, problem-solving skills, and a proactive approach to operational challenges.
- Ability to work independently and collaboratively in a fast-paced hotel environment.
- Professionalism, flexibility, and commitment to service quality and operational excellence.
Skills That Can Help You Succeed
An effective Operations Coordinator needs to keep information organized, communicate clearly, and ensure that important tasks do not get overlooked. Strong follow-up skills are particularly valuable when coordinating maintenance requests, inventory requirements, departmental meetings, and action points.
Microsoft Office proficiency can help with preparing reports, maintaining records, and organizing presentations. Candidates should also be comfortable communicating with colleagues across departments and responding constructively when operational priorities change.
A service-focused attitude is important because administrative coordination contributes to the wider guest experience. Timely communication about guest feedback, service concerns, and compliance requirements can help teams address issues more effectively.
Interview Preparation Tips
Before an interview, prepare examples that demonstrate your ability to coordinate tasks, maintain accurate records, and work with multiple departments.
Consider how you would answer questions such as:
- How do you manage several operational requests with competing deadlines?
- What steps would you take to follow up on a delayed maintenance request?
- How would you organize a departmental meeting and track its action points?
- How would you communicate guest feedback or a service concern to the relevant team?
- How have you used Excel, Word, or PowerPoint in an administrative or hospitality role?
Use examples from previous work or relevant training where possible. Emphasize accuracy, communication, professionalism, teamwork, and your ability to follow through on assigned responsibilities.
Frequently Asked Questions
1. What does an Operations Coordinator do at Rixos Premium Qetaifan Island North?
The role supports Food & Beverage operations through administrative coordination, reporting, departmental communication, event support, and operational follow-up.
2. How much experience is required?
The stated requirement is one to two years in hotel operations, Food & Beverage, or a similar administrative coordination role, preferably within hospitality.
3. What educational qualifications are accepted?
A diploma or bachelor's degree in Hospitality Management, Hotel Administration, Business Administration, or a related field is specified.
4. Which computer skills are important?
Candidates should be proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.
5. Is the salary mentioned in the job description?
No salary range or specific compensation details are provided in the supplied description.
6. Where is the role based?
The position is associated with Rixos Premium Qetaifan Island North in Qatar. The supplied description does not provide a more specific work-location address.
Explore Hotel Operations Career Opportunities in Qatar
The Operations Coordinator position offers a role for professionals who enjoy organizing workflows, supporting hospitality teams, and maintaining operational standards. Candidates with relevant administrative or F&B experience, strong communication skills, and a proactive approach to coordination may find this opportunity aligned with their career goals.