Job Description/Specification:
Snoonu is seeking a driven and analytical Category Manager – Home & Pet Products to oversee category performance, product assortment, and commercial growth across its dark store network in Qatar. The role focuses on ensuring customers can access the right products at the right time and price while improving profitability, product availability, and the overall shopping experience.
The successful candidate will manage daily category performance and collaborate with Supply Chain, Operations, Marketing, CRM, Content, merchants, and suppliers. This position combines commercial planning, merchandising, supplier relationship management, and data analysis to support sales growth and continuous improvement.
As a homegrown Qatari Super App, Snoonu aims to transform everyday life through technology, fast delivery, shopping, and connected services.
Key Responsibilities
1. Category Performance and Assortment Planning
- Manage daily category performance to achieve commercial targets.
- Optimize product assortment, pricing, promotions, and inventory in collaboration with merchants.
- Identify opportunities to grow sales across different Home and Pet product segments.
- Monitor product availability and ensure the category meets customer demand.
2. Campaign Execution and Digital Merchandising
- Execute in-app campaigns and merchandising activities according to the commercial calendar.
- Improve category pages, product listings, banners, and search visibility to increase customer engagement and conversion.
- Coordinate with Marketing, CRM, Content, and Operations to ensure campaigns are delivered effectively.
- Support merchandising plans that align with category objectives and customer purchasing behavior.
3. Merchant and Supplier Management
- Build and maintain strong relationships with merchants, partners, and suppliers.
- Monitor stock availability, pricing accuracy, and product catalog quality.
- Support the onboarding of new merchants and partners.
- Help expand the product assortment to improve category coverage and customer choice.
4. Data Analysis and Continuous Improvement
- Track category performance using dashboards and reports.
- Analyze customer behavior to identify opportunities to increase sales and conversion.
- Use commercial data to support decisions about assortment, pricing, promotions, and merchandising.
- Contribute to cross-functional projects and process improvements.
Qualifications and Experience
Candidates interested in this Category Manager position should meet the following requirements:
- Bachelor's degree in Business, Marketing, Economics, Engineering, or a related field.
- Three to five years of experience in Category Management, Retail, FMCG, or E-commerce.
- Strong understanding of category dynamics and customer purchasing behavior is preferred.
- Experience analyzing commercial performance using Excel and business intelligence (BI) tools.
- Knowledge of merchandising, promotional planning, assortment management, and supplier relationships.
- Strong organizational and project management skills.
- Excellent stakeholder communication and relationship-building abilities.
The ideal candidate will also demonstrate commercial awareness, attention to detail, analytical thinking, problem-solving skills, adaptability, and a customer-first mindset. Snoonu is looking for someone who takes ownership, follows through on plans, and works effectively with different teams in a fast-paced environment.
Skills That Can Help You Succeed
Success in this role requires balancing commercial objectives with customer needs. The ability to interpret sales reports, recognize purchasing trends, and identify underperforming products can help guide better category decisions.
Strong Excel and BI skills are valuable for monitoring performance and evaluating opportunities. Equally important are negotiation and relationship management skills, clear communication, and the ability to coordinate campaign execution across several departments.
An organized, proactive approach can help the Category Manager maintain catalog accuracy, improve product availability, and ensure that promotional activities support wider business goals.
Why Consider a Career at Snoonu?
Snoonu presents itself as a technology-driven Qatari Super App with ambitions to expand innovation and create new possibilities for its community. Its stated workplace values include customer focus, integrity, creativity, ownership, efficient execution, teamwork, and turning ideas into practical results.
The company highlights several employee perks and workplace features, including:
- Collaboration with an international team.
- Learning budgets, courses, and professional development tools.
- Autonomy and ownership of responsibilities.
- Flexible time off and wellness policies.
- Agile ways of working across product and operations teams.
Snoonu also states that it is Great Place to Work® Certified and holds ISO 9001:2015 and ISO 45001:2018 certifications. The company emphasizes sustainability, community initiatives, fairness, inclusion, and equal employment opportunity.
Interview Preparation Tips
Candidates preparing for a Category Manager interview should be ready to explain how they have managed product categories, improved sales, optimized assortments, or worked with suppliers.
Consider preparing examples that demonstrate:
- How you used Excel or BI dashboards to identify a commercial opportunity.
- How you improved product availability or catalog accuracy.
- How you planned or evaluated a promotion or in-app campaign.
- How you handled supplier coordination or resolved a category performance issue.
- How you worked with Marketing, Operations, or other teams to deliver a shared objective.
Where possible, support your examples with measurable outcomes, such as changes in sales, conversion, stock availability, or promotional performance. Be prepared to explain how you balance profitability with customer needs.
Frequently Asked Questions
1. What is the role of a Category Manager at Snoonu?
The role involves managing Home and Pet category performance, optimizing assortment and pricing, coordinating promotions, maintaining supplier relationships, and using data to improve sales and customer experience.
2. What qualifications are required?
A bachelor's degree in Business, Marketing, Economics, Engineering, or a related field is required, along with three to five years of relevant experience.
3. Is e-commerce experience necessary?
The listed experience areas include Category Management, Retail, FMCG, and E-commerce. The job description does not state that e-commerce experience alone is mandatory.
4. Which technical skills are important?
Candidates should have experience analyzing commercial performance using Excel and BI tools, together with knowledge of assortment planning, merchandising, promotions, and supplier management.
5. What employee benefits does Snoonu highlight?
The company highlights learning resources, professional development tools, autonomy, flexible time off, wellness policies, and collaboration with an international team.
6. Is the salary specified?
The provided job description does not state a salary range or specific compensation package.
Build Your Career in Category Management
The Category Manager – Home and Pet Products position at Snoonu may suit professionals who combine analytical ability with commercial decision-making, supplier coordination, and digital merchandising experience. Candidates who can turn category data into practical improvements and collaborate effectively across teams will be well aligned with the responsibilities described.