Rosewood Doha is one of Qatar's newest ultra-luxury hospitality destinations, combining luxury accommodation, private residences, world-class dining experiences, wellness facilities, retail offerings, and event venues within a single lifestyle destination. Since opening in 2025, the property has earned international recognition for its exceptional standards, innovative concepts, and commitment to luxury hospitality.
About the Role
Rosewood Doha is seeking an experienced culinary leader to oversee its Pastry and Bakery Operations. This position is responsible for managing all pastry production activities, ensuring exceptional product quality, maintaining operational standards, driving guest satisfaction, and leading the pastry team to achieve excellence across all food and beverage outlets.
Key Responsibilities
Administration
- Ensure pastry operations align with Rosewood's corporate strategies and brand standards.
- Assist in preparing and maintaining departmental operational manuals.
- Conduct regular team meetings and departmental briefings.
- Ensure effective communication across the pastry department.
Guest Experience
- Deliver exceptional guest service through consistently high-quality pastry and bakery products.
- Resolve guest feedback, complaints, and inquiries promptly and professionally.
- Build positive relationships with guests, colleagues, and internal stakeholders.
- Monitor guest interactions and coach team members to maintain luxury service standards.
Financial Management
- Optimize labor productivity through efficient scheduling and multi-skilling practices.
- Control payroll, utility usage, and operational costs.
- Ensure resources and equipment are utilized efficiently.
- Support financial objectives while maintaining quality standards.
Marketing & Innovation
- Identify marketing and public relations opportunities to enhance brand awareness.
- Stay informed about local and international pastry trends.
- Evaluate competitors, suppliers, and market developments to maintain competitive offerings.
- Contribute innovative ideas for seasonal menus and specialty creations.
Operations Management
- Oversee production of all pastry and bakery items across hotel outlets, restaurants, banquets, and events.
- Ensure compliance with Rosewood operational and brand standards.
- Maintain quality control and consistency of all products.
- Review consumer feedback and implement improvements.
- Taste and evaluate products regularly to ensure excellence.
- Coordinate with Stewarding and Food & Beverage teams to maintain hygiene and food safety standards.
- Supervise equipment usage, maintenance, and safety practices.
- Support cross-department collaboration to achieve overall hotel objectives.
- Ensure awareness and implementation of seasonal product offerings.
Leadership & Talent Development
- Lead recruitment, selection, onboarding, and development of pastry team members.
- Train, coach, mentor, and develop associates to enhance performance and career growth.
- Conduct performance evaluations and development reviews.
- Delegate responsibilities effectively while maintaining operational standards.
- Foster a culture of creativity, innovation, and continuous improvement.
- Support employee engagement initiatives and company culture.
- Ensure compliance with hotel policies, health and safety regulations, and operational procedures.
Requirements
- Extensive experience in pastry and bakery operations within luxury hotels, resorts, or high-end hospitality environments.
- Strong leadership and team management capabilities.
- Expertise in pastry production, bakery operations, quality control, and menu development.
- Knowledge of food safety, hygiene, and HACCP standards.
- Excellent communication and organizational skills.
- Ability to manage multiple operations simultaneously in a fast-paced environment.
- Strong financial awareness, including budgeting, cost control, and labor management.
Key Competencies
- Culinary Leadership
- Pastry & Bakery Production
- Team Development
- Operational Excellence
- Quality Assurance
- Guest Satisfaction
- Cost Control & Productivity
- Strategic Planning
- Innovation & Creativity
- Luxury Hospitality Standards
Benefits
Rosewood Doha offers an attractive package including:
- Competitive salary and benefits.
- Premium accommodation in Lusail or The Pearl.
- Birthday leave.
- Continuous learning and professional development opportunities.
- Personalized career growth plans.
- Supportive and multicultural work environment.
- Opportunity to build a career with one of the world's leading luxury hospitality brands.
Why Join Rosewood Doha?
This role offers an exciting opportunity for an accomplished pastry professional to lead operations within one of Qatar's most prestigious luxury destinations. You'll play a key role in shaping exceptional culinary experiences while developing your career in a world-class hospitality environment.