Job Description/Specification:
A Technical Analyst in the Oil & Gas technology sector supports customers using specialized geoscience and well-operation software. This junior-level role combines technical support, client training, product demonstrations, and geoscience expertise. It is a strong opportunity for an early-career geoscientist who is comfortable with technology, enjoys working with customers, and wants to build experience at the intersection of energy and software.
💼 Key Responsibilities
- Provide technical presentations and workflow demonstrations to oil and gas clients.
- Deliver product training through online sessions and, when required, onsite multi-day programs.
- Support customers with technical questions through phone and email.
- Assist sales teams with product demonstrations and technically focused client presentations.
- Help customers understand and apply geoscience software within their operational workflows.
- Track customer-reported software bugs and feature requests and communicate relevant information internally.
- Support users in troubleshooting technical issues and identifying appropriate solutions.
- Work with clients to understand their workflows and provide practical guidance on software use.
- Travel to customer locations when required for onsite support and training.
- Contribute to other technical-support and customer-facing activities related to the company's software products.
🎯 Requirements
- Four-year degree in Geoscience or a closely related discipline.
- Up to three years of relevant professional experience, making this suitable for an early-career geoscience professional.
- Knowledge of drilling operations and operations-geology workflows.
- Strong written and verbal communication skills.
- Ability to create and deliver clear technical presentations.
- Comfortable working directly with customers in a support or training environment.
- Working knowledge of Microsoft Office and Google Docs.
- Ability to work effectively in a fast-paced technology environment.
- Willingness to travel for onsite customer support and training.
- Strong interest in applying technology to oil and gas workflows.
🚀 Why You'll Love This Opportunity
- Combine a geoscience background with specialized oil and gas software.
- Gain direct exposure to customers and real-world industry workflows.
- Develop experience in technical support, software training, and technical sales.
- Work with clients across different operational environments.
- Build valuable experience at the intersection of energy, geoscience, and technology.
👤 Who Should Apply?
This position is particularly suited to a junior geoscientist or recent geoscience graduate who wants to develop a career beyond traditional field or office-based geology.
You should enjoy explaining technical concepts to other people and feel comfortable demonstrating software in front of customers. A strong candidate will combine technical curiosity with a customer-focused mindset and be willing to learn unfamiliar software and workflows quickly.
Experience in drilling, geosteering, operations geology, or geoscience software can provide a significant advantage.
⭐ Skills That Will Help You Succeed
The role requires a blend of geoscience knowledge, technology skills, communication, and customer service.
Useful skills include geosteering concepts, drilling operations, operations geology, software troubleshooting, technical presentations, customer support, and workflow analysis.
Experience with tools such as StarSteer, Petrel, Kingdom, or GeoGraphix can be valuable. Basic Python knowledge and computer or IT troubleshooting experience can also help you become more effective in the role.
Because much of the position involves customer interaction, the ability to explain technical information clearly to people with different levels of technical knowledge is essential.
💡 How to Stand Out
For a junior Technical Analyst role, your CV should demonstrate both technical knowledge and communication ability.
Highlight:
- Geoscience degree and relevant coursework.
- Drilling or operations-geology experience.
- Geosteering or well-planning exposure.
- Experience using geoscience software.
- University or professional projects involving data analysis.
- Technical presentations or training delivered to others.
- Customer service or technical-support experience.
- Python or other programming knowledge.
- IT troubleshooting experience.
If you have used StarSteer or similar geosteering software, make this highly visible. Also mention specific software platforms rather than simply stating "geoscience software."
🎤 Interview Preparation
Expect a combination of technical geoscience and customer-facing questions.
You may be asked to explain a drilling or geosteering concept, demonstrate how you would approach a software-related customer problem, or describe how you would deliver technical training to a user unfamiliar with the product.
You could also be asked to give a short technical presentation. Practice explaining complex concepts clearly without relying on excessive technical terminology.
Prepare examples demonstrating how you have solved technical problems, learned new software, communicated with others, and handled challenging questions.
📈 Career Growth
This role can provide a foundation for careers such as Senior Technical Analyst, Technical Support Specialist, Application Specialist, Geoscience Software Consultant, Technical Sales Specialist, or Customer Success roles within energy technology.
With additional industry and software experience, professionals can progress toward specialized geosteering, applications engineering, product, or technical consulting positions.
❓ Frequently Asked Questions
What qualifications are needed for a Technical Analyst in Oil & Gas?
A four-year degree in Geoscience or a closely related discipline is required for this position.
Is this suitable for a recent graduate?
Yes. The role is aimed at a junior professional with up to three years of experience.
What technical background is useful?
Knowledge of drilling operations, operations geology, geosteering, and geoscience software can be particularly useful.
Is travel required?
Yes. The role may involve onsite customer support and multi-day training sessions, so some travel is expected.
Is programming experience required?
Python is listed as beneficial rather than mandatory. Experience with geoscience software, IT troubleshooting, or customer service can also strengthen a candidate's profile.