Job Description/Specification:
As an Operations Associate, you will report to the Store Manager and play a key role in maintaining the store's operational excellence.
You will be responsible for inventory management, stock accuracy, stock movements, and delivery processes, ensuring seamless coordination across all stock-related activities. Your attention to detail and operational discipline will support exceptional client service while maintaining CELINE's high standards of quality and luxury.
Key Responsibilities
Business Development
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Optimize stock levels to support store objectives and improve inventory efficiency.
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Maintain accurate stock control to support sales performance and store operations.
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Develop strong product knowledge to ensure accurate handling of merchandise and seamless integration of new arrivals.
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Maintain high standards of product quality, organization, and presentation.
Teamwork & Collaboration
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Contribute to a positive, collaborative, and professional team environment.
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Work closely with colleagues and management to achieve operational objectives.
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Support the team in maintaining efficient day-to-day store operations.
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Demonstrate CELINE's values of excellence, authenticity, and professionalism.
Client Experience
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Support an exceptional client experience through accurate and efficient stock management.
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Ensure inventory processes enable sales teams to respond effectively to client needs.
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Maintain product availability and organization to support personalized and seamless client interactions.
Operations Excellence
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Manage all aspects of stock operations, including inventory accuracy, stock movements, deliveries, and merchandise handling.
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Ensure stock records and physical inventory remain accurate and up to date.
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Coordinate incoming deliveries and ensure merchandise is processed efficiently.
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Complete stock-related administrative tasks accurately and within required timelines.
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Work with the Store Manager to implement and improve operational procedures.
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Ensure compliance with CELINE's internal policies, procedures, and regulatory requirements.
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Maintain a well-organized, efficient, and professional back-of-house environment.
Brand & Image
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Uphold CELINE's luxury image through impeccable stock handling and presentation.
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Maintain high standards of organization, cleanliness, accuracy, and attention to detail.
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Represent CELINE with authenticity, professionalism, and pride.
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Ensure all operational activities reflect the Maison's standards and values.
Requirements
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2+ years of experience in stock management, inventory management, or retail operations, preferably within the luxury or fashion industry.
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Strong inventory management and administrative skills.
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Exceptional attention to detail and accuracy.
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Ability to manage stock processes efficiently and follow established procedures.
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Strong organizational and time-management skills.
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Excellent teamwork and communication abilities.
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Customer-focused mindset with an understanding of how operations contribute to the overall client experience.
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Ability to work effectively in a fast-paced retail environment.
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Strong commitment to quality, compliance, and operational excellence.
Language Requirements
Equal Opportunity
CELINE is an equal opportunity employer committed to creating an inclusive workplace based on mutual respect, diversity, and equal opportunity.
The company welcomes applicants from diverse backgrounds and is committed to providing equal opportunities regardless of gender, gender expression, disability, origin, background, religious beliefs, sexual orientation, or any other characteristic protected by applicable law.
CELINE recognizes and values different talents, experiences, and perspectives and is committed to ensuring that all employees feel included, supported, developed, and heard.