QA QC Officer

Job Description/Specification:

Elegancia Facilities Management is seeking an experienced QA/QC Officer to join its team in Qatar. This role is critical to ensuring quality assurance and compliance across core facilities management operations, with a strong focus on preventive maintenance, service delivery, and continuous improvement.

Key Responsibilities

• Implement and maintain QA/QC procedures across facilities management operations.

• Conduct quality inspections and internal audits to ensure compliance.

• Monitor planned preventive maintenance (PPM), corrective maintenance, and service delivery standards.

• Ensure adherence to SOPs, SLAs, KPIs, and client requirements.

• Identify non-conformities and coordinate corrective and preventive actions.

• Prepare QA/QC reports, inspection records, and quality documentation.

• Collaborate with FM operations, technical teams, and clients to resolve issues.

• Support continuous improvement initiatives to enhance service quality.

Requirements

• Relevant degree, diploma, or professional qualification.

• Minimum 3+ years of experience in Quality Assurance.

• Strong background in facilities management – Core FM experience is mandatory.

• QA/QC experience in FM, MEP maintenance, or building operations.

• Knowledge of FM standards, SOPs, SLAs, and KPIs.

• Strong documentation, reporting, and auditing skills.

• GCC/Qatar facilities management experience preferred.

Why You’ll Love This Opportunity

• Work with one of Qatar’s leading facilities management companies.

• Opportunity to ensure quality and compliance across diverse FM operations.

• Be part of a team focused on continuous improvement and client satisfaction.

• Gain exposure to large-scale facilities management projects in Qatar.

Who Should Apply?

This role is ideal for:

• QA/QC professionals with hands-on facilities management experience.

• Candidates with strong auditing and compliance skills.

• Individuals with GCC/Qatar FM experience seeking career growth.

• Professionals committed to maintaining high service standards.

Skills That Will Help You Succeed

• Strong knowledge of FM quality standards and compliance requirements.

• Effective auditing and reporting skills.

• Ability to identify and resolve non-conformities.

• Clear communication and stakeholder coordination.

• Commitment to continuous improvement in service delivery.

How to Stand Out

Hiring managers look for candidates who:

• Demonstrate measurable achievements in FM quality assurance.

• Showcase experience in MEP maintenance and building operations.

• Highlight strong documentation and reporting skills.

• Present a CV with clear contributions to service quality improvements.

Interview Preparation

Expect questions such as:

• How do you ensure compliance with FM standards and KPIs?

• Describe a time you identified and resolved a major non-conformity.

• What QA/QC procedures have you implemented in facilities management?

• How do you support continuous improvement in service delivery?

Prepare with examples that demonstrate technical expertise, problem-solving, and compliance.

Career Growth

A QA/QC Officer in facilities management can progress into:

• Senior QA/QC Specialist

• Quality Assurance Manager

• Facilities Operations Manager

• Compliance and Standards Lead

Frequently Asked Questions

Q: Is construction QA/QC experience acceptable? A: No, only candidates with core facilities management QA/QC experience will be considered.

Q: What industries does this role cover? A: Facilities management, MEP maintenance, and building operations.

Q: Is GCC/Qatar experience required? A: It is preferred but not mandatory if you have strong FM QA/QC expertise.

Q: What qualifications are needed? A: A relevant degree, diploma, or professional qualification in QA/QC or facilities management.