Job Description/Specification:
We are seeking a technically skilled and customer-focused Technical Sales Engineer to support sales and business development within the construction chemicals and concrete admixture industry. The role combines technical customer support, field sales, product demonstrations, market development, and commercial coordination.
The successful candidate will work closely with concrete producers, customers, R&D, Technical, Sales, and Finance teams to identify customer requirements, develop technical solutions, support field trials, generate new business opportunities, and contribute to sales growth.
About This Role
The Technical Sales Engineer will be responsible for developing strong relationships with concrete producers and understanding their technical and commercial requirements. The position requires a combination of engineering knowledge, technical sales capability, customer engagement, and commercial awareness.
The role will also involve product presentations, field trials, tender lead generation, CRM management, market analysis, and coordination with internal teams to ensure effective customer support and business development.
Key Responsibilities
Sales & Customer Engagement
- Visit concrete producers and develop strong, long-term customer relationships.
- Understand customer technical requirements, challenges, and commercial needs.
- Identify new business opportunities and generate leads for projects and tenders.
- Monitor market trends, competitor activities, and customer requirements.
- Work with Sales, R&D, and Technical teams to develop suitable product solutions.
- Support sales negotiations and order closures within approved pricing and commercial guidelines.
- Conduct customer presentations, product demonstrations, and field trials.
- Support product validation and approval processes with customers.
- Coordinate with Sales and Finance teams to follow up on outstanding customer payments.
Technical Support
- Provide technical recommendations and product guidance to customers.
- Assist customers in selecting appropriate construction chemical and concrete admixture solutions.
- Participate in field trials and product testing to demonstrate product performance.
- Work with technical teams to investigate customer challenges and develop practical solutions.
Reporting & Administration
- Submit weekly reports covering customer visits, market developments, trials, leads, and business opportunities.
- Maintain accurate customer information and activity records in CRM systems.
- Update customer profiles, sales activities, opportunities, and follow-up actions.
- Ensure timely responses and follow-up on customer inquiries and outstanding action items.
Safety & Sustainability
- Follow all company EHS, safety, quality, and sustainability requirements.
- Promote safe working practices during customer visits, field trials, and technical activities.
- Support environmentally responsible and sustainable business practices.
Minimum Requirements
Education
- Bachelor's Degree in Engineering, preferably Chemical Engineering or a related discipline.
Experience
- 3–5 years of experience in technical sales, field sales, technical support, or business development.
- Experience in construction chemicals, concrete admixtures, cement, ready-mix concrete, or related industries is preferred.
- Practical experience dealing with concrete producers and technical customers is an advantage.
Technical & Professional Skills
- Technical Sales & B2B Business Development
- Construction Chemicals & Concrete Admixtures
- Concrete Technology and Field Applications
- Customer Relationship Management
- Product Demonstrations & Field Trials
- Tender Lead Generation
- Technical Problem Solving
- Market & Competitor Analysis
- Sales Negotiation & Commercial Awareness
- CRM Management
- Microsoft Office
- Microsoft Dynamics
- SAP
Desired Candidate Profile
The ideal candidate will be technically inclined, commercially aware, proactive, organized, and customer-focused. Strong communication and relationship-building skills are essential for dealing with customers, concrete producers, sales teams, and technical stakeholders.
Fluency in English and Arabic is required. Candidates who can combine engineering knowledge with practical sales and customer-development skills will be highly preferred.