Raffles & Fairmont Doha is seeking an experienced Banquet Supervisor to join its luxury hospitality team at the iconic Katara Towers in Doha. The role is responsible for supervising banquet operations and ensuring the seamless delivery of exceptional meetings, weddings, conferences, and social events in line with luxury service standards.
The successful candidate will lead banquet service teams, coordinate with Culinary, Events, Stewarding, and other hotel departments, and ensure every event delivers outstanding service, presentation, efficiency, and guest satisfaction.
About This Role
As a Banquet Supervisor, you will oversee banquet operations before, during, and after events while ensuring the team consistently delivers professional and personalized service. The role requires strong leadership, event coordination skills, attention to detail, and the ability to manage multiple priorities in a fast-paced luxury hotel environment.
Key Responsibilities
- Supervise banquet operations and service delivery throughout events.
- Lead, brief, coach, and motivate banquet team members.
- Coordinate the setup and execution of meetings, weddings, conferences, and social functions.
- Manage room layouts, table arrangements, equipment, and event service requirements.
- Ensure events meet Raffles & Fairmont luxury service standards.
- Coordinate with Culinary, Events, Stewarding, and other hotel departments.
- Monitor food and beverage service, presentation, timing, and quality.
- Conduct pre-event briefings and communicate VIP requirements and special arrangements.
- Welcome guests and respond promptly to requests, concerns, and special requirements.
- Monitor staff grooming, service etiquette, cleanliness, and professional standards.
- Train and develop colleagues through coaching and on-the-job feedback.
- Monitor banquet equipment and inventory and report shortages, damage, or maintenance issues.
- Ensure compliance with food safety, hygiene, health, and safety requirements.
- Support the Banquet Manager with operational planning and departmental objectives.
- Monitor guest satisfaction and resolve service issues promptly.
- Complete event reports, checklists, and post-event procedures.
Minimum Requirements
Education & Experience
- Diploma or degree in Hospitality Management, Hotel Management, or a related discipline.
- Minimum 2–3 years of supervisory experience in banquet operations or food and beverage.
- Previous experience in a luxury hotel or high-end hospitality environment is preferred.
- Strong knowledge of banquet service, event operations, and F&B standards.
Preferred Skills
- Proven ability to lead, coach, and motivate diverse teams.
- Excellent communication, interpersonal, and organisational skills.
- Strong guest-service orientation and attention to detail.
- Ability to manage multiple events, priorities, and deadlines.
- Good knowledge of food safety, hygiene, and workplace safety.
- Proficiency in English; additional languages are an advantage.
- Flexibility to work shifts, weekends, public holidays, and extended hours.
- Knowledge of Forbes or LQA luxury service standards is an advantage.
Technical Skills
- Banquet and event operations
- Food and beverage service
- Luxury hospitality standards
- Event setup and coordination
- Team leadership and staff training
- Guest service and complaint resolution
- VIP and special-event coordination
- Banquet equipment and inventory control
- Food safety and hygiene
- Event reporting and operational checklists
- Forbes and LQA standards
CV Tips for This Role
Highlight your banquet operations, luxury hotel experience, event coordination, team supervision, F&B service, guest relations, VIP handling, and staff training experience. Mention the types and scale of events you have managed, such as weddings, conferences, corporate functions, and high-profile social events.
If you have experience with Forbes, LQA, or other luxury hospitality standards, make this highly visible on your CV. Quantify achievements where possible, including team size, number of events managed, guest capacity, or improvements in guest satisfaction and operational efficiency.
Application Tips
Use ATS-friendly keywords such as Banquet Supervisor, Banquet Operations, Luxury Hospitality, Event Management, Food and Beverage, Hotel Operations, Guest Experience, VIP Service, Team Leadership, Event Coordination, Forbes Standards, LQA Standards, Food Safety, and Guest Satisfaction.
Candidates applying for luxury hospitality positions in Qatar should clearly demonstrate their experience working in high-end hotels and their ability to maintain exceptional service standards while managing busy events and diverse teams.
Application Process: Applicants should be prepared to complete the mandatory AssessFirst profile and questionnaire following submission of their application.