Job Description/Specification:
A Loss Prevention Officer plays a vital role in protecting guests, employees, property and hotel assets while helping maintain a safe and secure environment. This full-time opportunity in West Bay, Doha, is suited to experienced security professionals who can combine strong observation skills with calm decision-making and professional guest service.
The role involves property patrols, CCTV and alarm monitoring, safety inspections, emergency response, incident reporting and access control. It is particularly relevant for candidates with experience in hotel security, loss prevention, facility security or similar operational environments.
Key Responsibilities
- Patrol hotel and property areas to maintain security and identify potential safety concerns.
- Secure rooms and controlled areas and assist guests with authorised room access when required.
- Monitor CCTV cameras, alarm systems and other security-related equipment.
- Control and document access to restricted or secured areas.
- Conduct routine safety inspections and identify physical hazards.
- Participate in emergency response drills and assist during emergency situations.
- Respond appropriately to incidents, accidents, disturbances and guest or employee concerns.
- Gather relevant information and prepare accurate incident and security reports.
- Support investigations, interviews and key control audits.
- Maintain confidentiality when handling reports, records and sensitive information.
- Help resolve safety concerns and escalate issues when additional assistance is required.
- Support management with team guidance, training and maintaining operational standards.
Requirements
Candidates should ideally have:
- A high school diploma or GED equivalent.
- At least 2 years of related experience in security, loss prevention, hospitality security or a similar field.
- At least 1 year of supervisory or team leadership experience.
- Strong observation and situational awareness skills.
- Experience with CCTV monitoring, alarm systems or access control procedures.
- Good written communication and incident reporting abilities.
- The ability to remain calm and professional when dealing with unexpected situations.
- Basic knowledge of workplace safety and emergency response procedures.
- Good customer service and interpersonal skills.
- The ability to work effectively as part of a security and hotel operations team.
The job description does not specify a particular licence or certification, although relevant safety or security training can strengthen a candidate's profile.
Why You'll Love This Opportunity
- Work in a premium hospitality environment in West Bay, Doha.
- Gain broad exposure to hotel security, loss prevention and guest safety operations.
- Develop practical experience in CCTV monitoring, investigations and incident reporting.
- Build skills in emergency preparedness, safety inspections and access control.
- Work closely with different hotel departments and contribute directly to guest and employee safety.
Who Should Apply?
This role is a strong fit for security professionals who can balance vigilance with excellent customer service. In a hotel environment, a Loss Prevention Officer is not only responsible for identifying risks but must also communicate professionally with guests, employees and management.
Candidates with experience as Security Officers, Loss Prevention Officers, Hotel Security Supervisors or facility security professionals may have highly transferable experience.
The ideal candidate should be observant, responsible and capable of making sound decisions under pressure. Professional communication and confidentiality are equally important, particularly when dealing with incidents, investigations or sensitive reports.
Skills That Will Help You Succeed
Situational awareness is one of the most valuable skills in this role. You should be able to notice unusual activity, identify potential safety concerns and respond according to established procedures.
Experience with CCTV systems, alarm monitoring, access control and incident reporting will also be useful. Strong written skills are important because reports need to be clear, factual and accurate.
You will also benefit from conflict management, teamwork, emergency response awareness and good communication skills. The ability to remain composed during busy or unexpected situations can make a significant difference.
How to Stand Out
Your CV should demonstrate practical security experience and clearly explain the environments in which you have worked.
Highlight:
- Years of experience in security or loss prevention.
- Hotel, hospitality, commercial or facility security experience.
- Experience monitoring CCTV and alarm systems.
- Access control or key management responsibilities.
- Safety inspections and hazard identification experience.
- Incident reporting or investigation support.
- Emergency response or first aid training.
- Supervisory, coaching or team coordination experience.
Where possible, use measurable examples, such as the size of the property secured, the number of team members supported or improvements made to safety and reporting processes.
Interview Preparation
Expect questions about how you would respond to a security incident, identify a potential safety hazard or handle a difficult situation while maintaining professionalism.
You may also be asked about your experience with CCTV monitoring, access control, incident reporting and emergency procedures.
Prepare examples from previous roles that demonstrate good judgement. Focus on explaining how you assessed the situation, followed procedures, communicated with the appropriate people and documented the outcome accurately.
Career Growth
Experience in hotel loss prevention can support progression into roles such as Loss Prevention Supervisor, Security Supervisor, Security Manager, Safety and Security Coordinator or broader risk and facility security positions.
Frequently Asked Questions
How much experience is required?
Candidates should have at least two years of related work experience, along with at least one year of supervisory experience.
Is hotel security experience necessary?
It is not specifically stated as mandatory, but experience in hospitality security or similar operational security environments would be highly relevant.
What are the main duties of a Loss Prevention Officer?
The role includes security patrols, CCTV and alarm monitoring, access control, safety inspections, emergency response, incident reporting and investigation support.
Is a degree required?
No. A high school diploma or GED equivalent is listed as the preferred educational qualification.
Where is the job based?
This full-time, on-site position is based in West Bay, Doha, Qatar.