Job Description/Specification:
QNB Group is seeking an organized and detail-oriented Administrative Support Officer to provide day-to-day administrative and logistical support to the Operations Control & Quality Assurance function in Qatar. The role is focused on document management, filing, mail coordination, office supplies, and general departmental support while ensuring compliance with QNB policies and procedures.
About This Role
The successful candidate will be responsible for maintaining accurate physical and electronic records, coordinating internal and external mail, managing stationery and office supplies through the Coupa system, and supporting vendors, stores, and internal stakeholders. Strong organizational skills, attention to detail, integrity, and administrative discipline are essential.
Key Responsibilities
Administrative & Document Management
- Scan, index, organize, and maintain physical and electronic documents.
- Ensure files and records are properly stored and easily retrievable.
- Retrieve documents and supporting information for authorized employees when required.
- Maintain accurate filing systems in accordance with departmental procedures.
Mail & Logistics Coordination
- Coordinate the receipt, dispatch, and tracking of internal and external correspondence.
- Follow up on mail through QPost and maintain appropriate records and acknowledgements.
- Coordinate with vendors, stores, and internal departments regarding deliveries and supplies.
- Receive and verify stationery and office supply deliveries against approved requests or delivery notes.
Office Supplies & Inventory
- Raise stationery and office supply requests through Coupa.
- Monitor stock levels and identify replenishment requirements.
- Maintain appropriate control of supplies to minimize wastage and support cost efficiency.
- Ensure received items are properly stored or distributed to the relevant teams.
Compliance & Risk
- Follow QNB policies, procedures, regulatory requirements, and data protection standards.
- Maintain confidentiality and integrity when handling documents and information.
- Support relevant operational risk, incident reporting, and control requirements.
- Complete mandatory training and maintain the required level of competency.
Minimum Requirements
- Bachelor's degree.
- Minimum 1 year of experience in a similar administrative, office support, logistics, or coordination role is preferred.
- Experience providing administrative and logistical support, including support for meetings and events, is an advantage.
- Strong organizational and document management skills.
- Good attention to detail and accuracy.
- Ability to manage routine administrative activities efficiently and meet deadlines.
- Strong communication and interpersonal skills.
- High level of integrity, confidentiality, and professionalism.
- Familiarity with office systems and procurement platforms such as Coupa is an advantage.
Key Skills
Administrative Support | Document Management | Filing & Records Management | Mail Coordination | Office Supplies | Logistics Support | Coupa | QPost | Inventory Control | Data Management | Microsoft Office | Compliance | Attention to Detail | Organization | Stakeholder Coordination
Application Requirements
Applicants may be required to provide:
- Updated CV/Resume
- ID Card – Front & Back
- Education Certificate
- Passport