Job Description/Specification:
The Ritz-Carlton, Doha is looking for a Restaurant Supervisor to support its food and beverage operations and help maintain the high service standards expected of a luxury hospitality environment.
The role is focused on supervising daily restaurant activities, coordinating team members, monitoring service quality, and ensuring guests receive attentive and professional service. The successful candidate will also support management with staff development, scheduling, inventory, safety, and operational requirements.
Key Responsibilities
The Restaurant Supervisor will oversee the restaurant floor and ensure the team works efficiently throughout each shift. Key responsibilities include:
- Coordinate team members to ensure smooth and consistent service.
- Monitor guest needs, seating availability, service standards, safety, and overall dining operations.
- Inspect staff grooming, uniforms, and professional presentation.
- Complete opening and closing procedures, including preparing supplies, equipment, and service areas.
- Monitor storage areas for cleanliness, organization, and correct FIFO practices.
- Conduct scheduled inventories and coordinate supply requisitions when required.
- Identify maintenance issues and complete work orders for necessary repairs.
- Assist managers with staff recruitment, training, scheduling, performance evaluations, coaching, and development.
- Support a positive working environment and help resolve employee concerns professionally.
- Ensure company, health, safety, security, and quality procedures are followed.
- Handle guest requests professionally and anticipate service requirements.
- Work with colleagues and other departments to achieve common operational goals.
- Identify opportunities to improve efficiency, productivity, quality, safety, and cost control.
Candidate Requirements
Applicants should have a high school diploma or GED equivalent. A minimum of two years of relevant hospitality or food and beverage experience is required, along with at least one year of supervisory experience.
The position would suit candidates who are confident leading teams in a busy restaurant environment and understand the importance of guest satisfaction, service consistency, cleanliness, and operational discipline.
Strong communication skills, a professional approach, attention to detail, and the ability to work effectively with colleagues from different backgrounds are important for this position.
Physical and Operational Requirements
The role involves extended periods of standing, walking, and working throughout the restaurant operation. The supervisor may also need to move supplies and equipment weighing up to 50 pounds without assistance and work in areas requiring bending, reaching, lifting, and movement through service spaces.
Candidates should also be comfortable inspecting equipment and work areas, identifying potential safety or maintenance issues, and following established workplace procedures.
About The Ritz-Carlton, Doha
The Ritz-Carlton, Doha is a luxury resort located in West Bay Lagoon, offering 374 rooms and suites alongside restaurants, spa and fitness facilities, pools, a private beach, Club Lounge, and extensive event spaces.
Working at the property provides exposure to one of the world's recognized luxury hospitality brands, with opportunities for professional development, training, internal career progression, and access to benefits available through Marriott International.
For experienced hospitality professionals with supervisory experience in food and beverage, this opportunity offers the chance to build on their leadership skills while working within a high-end international hotel environment.