Job Description/Specification:
St. Regis Doha is seeking a reliable and detail-oriented Receiving Clerk to support the hotel's procurement, purchasing, and receiving operations. The role is responsible for accurately receiving, inspecting, recording, storing, and distributing incoming merchandise, packages, and supplies while maintaining proper inventory and documentation.
The successful candidate will ensure all deliveries are processed efficiently, receiving records are accurate, packages are securely handled, and internal departments and guests receive their items in a timely and professional manner.
About This Role
As a Receiving Clerk, you will manage daily receiving activities, verify deliveries against invoices and receiving reports, maintain inventory records, coordinate internal distribution, and handle shipping and receiving transactions. You will also support guest package handling while maintaining the high service, security, and professionalism standards expected within a luxury hotel.
Key Responsibilities
Receiving & Inventory
- Receive, unload, inspect, and process incoming deliveries.
- Verify quantities and condition of merchandise against invoices and receiving reports.
- Record and track received inventory accurately.
- Prepare inventory reports, receiving logs, and related documentation.
- Reconcile shipping invoices with receiving reports to ensure accuracy.
- Stage and label merchandise for appropriate departments.
- Deliver received goods to the relevant departments.
Shipping & Package Management
- Receive, store, ship, and distribute departmental packages and mail.
- Maintain secure control of the receiving room and its contents.
- Process outgoing mail and packages in accordance with established procedures.
- Maintain accurate records of all shipping and receiving transactions.
- Obtain guest signatures when packages are delivered.
- Communicate with guests regarding received packages and provide professional assistance.
- Report lost, damaged, or missing packages to management promptly.
Safety & Compliance
- Follow applicable hazardous material shipping and handling requirements.
- Report accidents, injuries, hazards, and unsafe working conditions to management.
- Complete required safety training and certifications.
- Follow all company policies, procedures, and security requirements.
- Maintain confidentiality and protect company assets and guest property.
Guest & Department Support
- Respond to guest and colleague requests professionally and promptly.
- Coordinate effectively with purchasing, finance, housekeeping, food and beverage, and other departments.
- Maintain positive working relationships with colleagues and internal stakeholders.
- Communicate clearly and professionally in person and over the telephone.
- Ensure received items are handled and delivered with care.
Minimum Requirements
Education & Experience
- High School Diploma or GED equivalent.
- Previous receiving, warehouse, logistics, inventory, hotel, or purchasing experience is an advantage but not mandatory.
- No supervisory experience required.
- No specific license or certification required.
Preferred Skills
- Strong attention to detail and accuracy.
- Good organizational and record-keeping skills.
- Basic understanding of inventory and receiving procedures.
- Ability to verify quantities, documentation, and package conditions.
- Good communication and interpersonal skills.
- Professional appearance and customer-service attitude.
- Ability to work independently and as part of a team.
- Ability to follow safety, security, and company procedures.
- Comfortable working in a physically demanding environment.
- Ability to work effectively in a fast-paced hotel operation.
Technical Skills
- Receiving & Inspection
- Inventory Tracking
- Shipping & Receiving
- Invoice Verification
- Inventory Documentation
- Package Handling
- Stock Distribution
- Receiving Reports
- Warehouse Operations
- Basic Computer Skills
- Record Keeping
Core Competencies
- Attention to Detail
- Accuracy
- Organization
- Reliability
- Communication
- Teamwork
- Customer Service
- Safety Awareness
- Accountability
- Time Management
- Problem Solving
- Professionalism
Physical Requirements
The position involves regular physical activity, including lifting, carrying, pushing, pulling, and moving items weighing up to 50 pounds without assistance. The role may also require standing and walking for extended periods, climbing stairs or service ramps, working in confined or uneven areas, and bending, reaching, twisting, and stooping.
About St. Regis
St. Regis Hotels & Resorts is a globally recognized luxury hospitality brand known for refined service, personalized guest experiences, and exceptional attention to detail. This opportunity offers candidates the chance to become part of Marriott International and develop their hospitality career within an internationally recognized luxury hotel environment.