Job Description/Specification:
City Centre Rotana Doha is seeking a dynamic and self-motivated Recreation Manager to lead the operation of its leisure and recreation facilities. The role is responsible for maintaining high standards across fitness, wellness, sports, and leisure services while maximizing membership, revenue, guest satisfaction, and operational efficiency.
The successful candidate will combine strong fitness and recreation expertise with effective leadership, commercial awareness, and excellent customer service skills to deliver an engaging experience for hotel guests and club members.
About This Role
As Recreation Manager, you will oversee the day-to-day operation of the leisure club, manage the recreation team, coordinate fitness and sports activities, maintain health and safety standards, and contribute to the department's financial and commercial performance.
You will also prepare the annual recreation department budget, monitor membership levels, coordinate specialist instructors, and ensure all facilities remain clean, safe, hygienic, and professionally operated.
Key Responsibilities
Leisure Club & Facility Management
- Oversee the daily operation of all leisure, fitness, and recreation facilities.
- Monitor membership levels and implement initiatives to support membership growth and retention.
- Ensure locker rooms, shower facilities, fitness areas, and recreational spaces remain clean and hygienic.
- Maintain high standards of equipment safety, facility presentation, and service delivery.
- Keep management informed of facility requirements, operational issues, and improvement opportunities.
Fitness & Recreation Programmes
- Coordinate member fitness assessments and ensure members receive appropriate individual exercise programmes.
- Provide guidance on the safe and effective use of fitness equipment.
- Organize sports, recreational, and social activities based on guest and member requirements.
- Monitor developments in fitness, sports techniques, and recreation equipment and recommend suitable improvements.
Team Leadership & Training
- Lead, supervise, and motivate the recreation and fitness team.
- Ensure employees receive appropriate training in accordance with hotel standards.
- Recruit and coordinate qualified specialist instructors, including tennis and water sports professionals.
- Verify that specialist instructors have the required professional qualifications and appropriate interpersonal skills.
- Promote teamwork, accountability, and consistently high service standards.
Health, Safety & Hygiene
- Ensure all recreation facilities comply with health, safety, hygiene, and food safety requirements.
- Supervise food and beverage operations within fitness and recreation areas.
- Ensure applicable legislation, company policies, and safety procedures are implemented.
- Maintain a safe environment for guests, members, employees, and instructors.
Commercial & Financial Management
- Prepare the annual department budget based on operational requirements and projected costs.
- Support sales initiatives to maximize membership and recreation revenue.
- Identify opportunities to improve departmental profitability and operational efficiency.
- Monitor membership performance and contribute to commercial planning.
Guest & Member Experience
- Build strong relationships with guests and club members.
- Gather and respond to member feedback and changing recreational needs.
- Organize engaging activities and programmes that enhance the overall guest experience.
- Resolve member concerns professionally and ensure high levels of satisfaction.
Minimum Requirements
Education
- Degree or relevant qualification in Sports Management, Leisure Management, Fitness, Physical Education, or a related discipline is preferred.
Experience
- Previous experience as a Recreation Manager or in a similar leadership position within an international hotel or leisure environment.
- Strong background in fitness, sports, recreation, or leisure operations.
- Experience managing recreation teams, specialist instructors, and leisure facilities.
- Commercial experience supporting membership growth and revenue generation.
Skills & Competencies
- Excellent written and spoken English.
- Strong customer service and relationship management skills.
- Excellent leadership, coaching, and team-building abilities.
- Strong problem-solving and decision-making skills.
- Effective planning and time-management capabilities.
- Good computer literacy.
- Hands-on, proactive, and results-oriented approach.
- Ability to adapt and remain effective in a fast-paced hospitality environment.
Technical Skills
- Recreation Management
- Fitness & Leisure Operations
- Membership Management
- Fitness Assessment
- Sports Programme Development
- Team Leadership
- Instructor Management
- Health & Safety Compliance
- Facility Management
- Budget Management
- Revenue Generation
- Customer Relationship Management
- Event & Activity Coordination
- Microsoft Office
Core Competencies
- Understanding the Business
- Team Building
- Business Planning
- Leading People
- Managing Operations
- Customer Focus
- Valuing Diversity
- Adaptability
- Influencing Outcomes
- Drive for Results
- Problem Solving
- Time Management
Job Location
City Centre Rotana Doha
Doha, Qatar
This opportunity is ideal for experienced Recreation Managers, Leisure Managers, Fitness Managers, Health Club Managers, Sports Managers, and Recreation Professionals looking to advance their careers within an international hospitality environment.