Job Description/Specification:
Qatar Airways is seeking a highly organized and proactive Administration Officer to join the QR Hub Management – Ground Services team in Doha. This role provides comprehensive administrative, logistical, and operational support to the Vice President – Doha Hub Ground Services and the wider department. The successful candidate will coordinate communications, manage executive administration, support departmental projects, and ensure compliance with corporate procedures while contributing to the efficient operation of one of the world's leading airlines.
About This Role
As an Administration Officer, you will act as the primary administrative support for senior management, coordinating executive schedules, communications, travel arrangements, documentation, reports, and departmental activities. You will liaise with internal departments and external stakeholders, manage administrative processes, maintain records, and support special projects while ensuring all activities comply with Qatar Airways' corporate standards.
This role is ideal for professionals who thrive in fast-paced environments, possess exceptional organizational skills, and can manage multiple priorities with minimal supervision.
Key Responsibilities
Executive & Administrative Support
- Provide comprehensive administrative support to the Vice President and Ground Services leadership.
- Manage executive calendars, appointments, correspondence, and office communications.
- Prepare reports, presentations, meeting agendas, and business documents.
- Organize meetings, record minutes, and follow up on action items.
- Maintain confidential records, databases, filing systems, and departmental documentation.
Communication & Coordination
- Serve as the first point of contact for internal and external stakeholders.
- Coordinate communication between Ground Services and other Qatar Airways departments.
- Handle incoming calls, emails, and correspondence professionally.
- Build and maintain effective working relationships across the organization.
Department Administration
- Process administrative requests in accordance with company policies and procedures.
- Support manpower-related activities, including interviews, staff requests, leave applications, duty travel, ticket rebate requests, and agency-related documentation.
- Monitor compliance with departmental processes, corporate standards, and administrative procedures.
- Assist in maintaining departmental policies related to human resources, health, and safety.
Project & Operational Support
- Support departmental projects through documentation, coordination, and progress tracking.
- Monitor deadlines and ensure timely completion of assigned tasks.
- Assist in preparing operational reports and management presentations.
- Coordinate travel bookings, accommodation, and logistics for business requirements.
Records & Compliance
- Maintain accurate records, spreadsheets, databases, and administrative files.
- Ensure documentation complies with corporate governance and company standards.
- Protect confidential information and maintain the highest level of professionalism.
- Perform additional administrative duties as assigned by management.
Minimum Requirements
Education
- Bachelor's Degree with a minimum of 3 years of relevant experience, or
- High School Diploma, Vocational Qualification, or Diploma with a minimum of 4 years of relevant administrative experience.
Experience
- Previous experience in executive or departmental administration.
- Experience supporting senior management in a fast-paced corporate environment.
- Strong background in office administration, coordination, and project support.
- Experience handling confidential information with professionalism.
Technical Skills
- Executive Administration
- Office Management
- Calendar & Diary Management
- Meeting Coordination & Minute Taking
- Report & Presentation Preparation
- Business Correspondence
- Document Management
- Travel & Accommodation Coordination
- Administrative Process Management
- Database & Records Management
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Communication & Stakeholder Management
- Time Management
- Planning & Organization
- Problem Solving
- Decision Making
- Relationship Building
- Project Coordination
- Attention to Detail
- Team Collaboration
- Professional Communication
- English Language Proficiency
Why Join Qatar Airways?
Qatar Airways is one of the world's fastest-growing airlines, connecting passengers across a global network through its award-winning operations. Joining the Ground Services team offers the opportunity to work alongside experienced professionals in a dynamic environment that values innovation, operational excellence, and continuous development. Employees benefit from world-class training, career progression opportunities, and the chance to contribute to one of the aviation industry's leading organizations.
Application Deadline
Closing Date: 19 August 2026