Job Description/Specification:
Qatar Airways Group is seeking a Corporate Security Operations Officer to join its Group Risk, Safety & Security team in Doha. This role is responsible for managing the physical security of Qatar Airways accommodation and commercial facilities, responding to security incidents, coordinating with law enforcement agencies, supervising third-party security providers, and ensuring compliance with corporate security policies and service standards.
This is an excellent opportunity for experienced security professionals with strong operational, investigative, and leadership skills who are passionate about maintaining a safe and secure environment.
About Qatar Airways Group
Qatar Airways Group is one of the world's leading aviation and hospitality organizations, operating across 12 business divisions with a global reputation for innovation, operational excellence, and customer service. The Group offers outstanding career development opportunities in a dynamic, multicultural environment.
About This Role
As a Corporate Security Operations Officer, you will oversee the day-to-day physical security operations across Qatar Airways' accommodation and commercial properties throughout Doha. You will investigate security incidents, conduct facility inspections, monitor contractor performance, coordinate security manpower, maintain security documentation, and work closely with internal departments and external authorities to ensure the highest security standards.
Key Responsibilities
Security Operations
- Respond to daily security requests from internal and external stakeholders.
- Oversee the physical security of Qatar Airways accommodation and commercial facilities.
- Monitor and maintain security standards across all assigned locations.
- Coordinate the resolution of electronic security system issues with relevant departments.
Incident Management & Investigations
- Investigate security incidents affecting company properties.
- Conduct interviews and gather evidence during investigations.
- Coordinate with local law enforcement and regulatory authorities when required.
- Prepare investigation reports and recommend corrective actions.
Facility Security Inspections
- Conduct routine security inspections of accommodation and commercial buildings.
- Identify security vulnerabilities and recommend improvements.
- Ensure compliance with company security policies and operational standards.
- Monitor implementation of corrective actions.
Contractor & Vendor Management
- Supervise third-party security service providers.
- Monitor compliance with Service Level Agreements (SLAs).
- Evaluate security personnel performance.
- Provide operational feedback to Corporate Security Management.
Security Coordination
- Arrange security manpower for company events and operational requirements.
- Coordinate with internal departments and external stakeholders.
- Support operational security planning and execution.
Documentation & Reporting
- Review and update:
- Security Standard Operating Procedures (SOPs)
- Operational procedures
- Process:
- Security reports
- Inspection checklists
- BAT reports
- QRISP security portal documentation
- Maintain:
- SSP master list
- Security records
- Monthly invoices
- Facilities security documentation
Equipment & System Management
- Coordinate maintenance and calibration of BAT machines.
- Ensure operational readiness of security equipment.
- Monitor electronic security systems and report faults promptly.
Compliance & Continuous Improvement
- Ensure compliance with corporate security standards.
- Support implementation of security improvements.
- Promote best practices in physical security and risk management.
Minimum Requirements
Education
- Bachelor's Degree or equivalent qualification.
Experience
- Minimum 3 years of relevant security operations experience.
- Experience supervising personnel and managing operational workflows.
- Experience in CCTV operations and physical security management.
Licenses
- Valid Qatari Driving License, or ability to obtain one within 60 days of joining.
Preferred Qualifications
- Microsoft Office certification or equivalent computer proficiency.
- Arabic language skills.
- Experience managing outsourced security teams.
- Experience working with security reporting systems and electronic security platforms.
Technical Skills
- Physical Security Operations
- Corporate Security
- Security Incident Investigation
- CCTV Operations
- Access Control Systems
- Electronic Security Systems
- Risk Assessment
- Security Inspections
- Security Auditing
- Security SOP Development
- Security Reporting
- Vendor & Contractor Management
- SLA Monitoring
- Security Documentation
- Microsoft Office Suite
- Administrative Coordination
- Record Management
- Incident Reporting
- QRISP Security Portal (preferred)
- BAT Machine Coordination
Core Competencies
- Leadership
- People Management
- Communication Skills
- Investigation Skills
- Analytical Thinking
- Decision Making
- Problem Solving
- Stakeholder Management
- Conflict Resolution
- Attention to Detail
- Teamwork
- Time Management
- Integrity
- Accountability
- Organizational Skills
- Adaptability
- Professionalism
Why Join Qatar Airways Group?
Joining Qatar Airways Group offers the opportunity to work with one of the world's most respected global organizations, providing:
- International career development
- Continuous learning opportunities
- Diverse multicultural workplace
- Competitive compensation and benefits
- Exposure to world-class aviation and corporate security operations
- Opportunities to contribute to high-profile security projects