Job Description/Specification:
Snoonu is looking for an Ad Operations Specialist to support the technical execution and optimization of its Retail Media advertising operations. The role is focused on managing the backend of the advertising technology stack, implementing digital campaigns, troubleshooting delivery issues, and helping advertisers achieve stronger campaign performance.
This position is well suited to candidates with experience in retail media, ad operations, campaign management, digital advertising technology, or performance optimization who enjoy working with data and solving technical campaign issues.
Ad Operations Specialist Job Overview
The Ad Operations Specialist will serve as a key technical link between Snoonu’s media strategy and the execution of live advertising campaigns. The position involves working with platforms such as Topsort or similar retail media technologies to ensure campaigns are configured correctly, delivered according to their requirements, and continuously monitored.
The role covers advertising formats including banners and sponsored products across Snoonu's digital ecosystem. Candidates should be comfortable working with campaign data, investigating anomalies, and identifying opportunities to improve delivery, bidding performance, and advertising revenue.
Key Responsibilities
The Ad Operations Specialist will:
- Coordinate and implement incoming advertising campaign briefs from initial requirements through campaign setup.
- Ensure campaigns are correctly configured and launched across Snoonu's advertising ecosystem.
- Act as a technical point of contact for Account Managers when campaign issues arise.
- Investigate campaign anomalies, delivery problems, and auction-related issues through the advertising platform backend.
- Monitor active campaigns on a daily basis to ensure budgets are being delivered effectively.
- Identify under-spending, accelerated budget consumption, and other pacing issues.
- Analyze system and bidding data to understand campaign performance.
- Investigate why specific food listings or search placements may be losing advertising bids.
- Provide practical recommendations to improve campaign delivery and advertiser performance.
- Work closely with Account Managers and relevant internal teams to resolve technical and operational issues.
Skills and Experience Required
Candidates should have experience with Retail Media backend technologies, such as Topsort or comparable advertising platforms.
A strong analytical mindset is important because the position requires interpreting campaign, auction, bidding, and delivery data to identify the causes of performance issues.
The ideal candidate should also be comfortable troubleshooting problems independently and working through technical campaign challenges methodically. Strong attention to detail is essential because campaign configuration errors or delivery problems can directly affect advertiser results and platform revenue.
Good communication skills are also valuable, particularly when explaining technical findings and recommended solutions to Account Managers and other teams.
Who Would Be a Good Fit?
This role could suit professionals from backgrounds such as ad operations, retail media, digital advertising, campaign management, performance marketing technology, or advertising platform support.
Candidates who enjoy working behind the scenes to make digital advertising campaigns run smoothly may find this position particularly interesting. It combines technical campaign execution with data analysis and performance optimization, rather than focusing purely on creative marketing.
Experience with bidding systems, sponsored product advertising, marketplace advertising, campaign pacing, or advertising technology platforms can provide a strong foundation for the role.
Why Retail Media Experience Matters
Retail media connects advertising directly with digital shopping and marketplace activity. Because campaign performance can depend on factors such as bidding, placement, budget pacing, product availability, and auction dynamics, Ad Operations Specialists play an important role in ensuring advertisers receive the expected exposure and value from their campaigns.
For professionals looking to build experience in this growing area of digital advertising, the role offers exposure to campaign technology, performance data, auction systems, and the operational side of a large digital marketplace.
About the Opportunity
Snoonu is a Qatar-based Super App offering services across delivery, shopping, and other everyday activities. Its Retail Media operation provides brands and businesses with opportunities to reach customers through digital advertising formats such as banners and sponsored products.
The Ad Operations Specialist role therefore sits at the intersection of advertising technology, data analysis, campaign execution, and marketplace monetization. It is particularly suitable for someone with a troubleshooting mindset who wants to work in a fast-moving digital environment and contribute to improving both campaign performance and advertising operations.