Job Description/Specification:
Talabat is looking for an Account Management Team Lead to strengthen relationships with restaurant partners, lead a team of account managers, and drive commercial growth. The role combines people leadership, account management, sales strategy, partner development, and performance management.
This opportunity is suited to experienced sales and account management professionals who enjoy working with partners, coaching teams, analyzing business performance, and identifying opportunities to increase revenue.
Account Management Team Lead Job Overview
The Account Management Team Lead will oversee a team responsible for managing and developing restaurant partner accounts. The successful candidate will help account managers build profitable, long-term relationships while ensuring commercial targets are consistently achieved.
In addition to leading the team, the position includes direct responsibility for a portfolio of important restaurant partners. This means the Team Lead must be comfortable managing complex accounts, negotiating commercial opportunities, understanding partner needs, and developing strategies that support sustainable growth.
Key Responsibilities
The Account Management Team Lead will:
- Manage strategically important and complex restaurant partner accounts.
- Coach account managers on pitching, negotiation, relationship management, and account growth.
- Set clear expectations and monitor daily, weekly, and monthly team performance.
- Ensure team members remain on track to achieve sales and revenue targets.
- Provide ongoing coaching, training, and professional development.
- Develop account management strategies that improve partner performance and revenue.
- Personally manage key restaurant accounts and create plans for their continued growth.
- Build strong relationships with restaurant partners and understand their commercial requirements.
- Work with internal teams to resolve partner concerns and improve the overall partner experience.
- Analyze account data to identify trends, opportunities, and areas requiring attention.
- Prepare regular reports covering team and account performance for senior management.
- Identify opportunities to improve account management processes and contribute to best practices.
- Drive sales pipeline development and achievement against team targets.
Requirements
Candidates should have at least five years of experience, ideally in sales, account management, business development, or a related commercial field.
A strong sales mindset is important, particularly for candidates who are comfortable working in transactional sales environments and managing commercial negotiations. The role also requires a high level of ownership, dedication, and accountability for both individual and team results.
Experience with creative sales approaches and the ability to engage prospects and partners effectively can be valuable. Candidates should be confident communicating with business owners and decision-makers while maintaining strong long-term relationships.
Skills and Experience
The position requires strong people-management and relationship-building capabilities. Successful candidates should be able to coach team members, identify performance gaps, provide practical guidance, and create a culture focused on achieving measurable results.
Experience with CRM platforms such as Salesforce is relevant, along with familiarity with Google Workspace and other business productivity tools.
Analytical skills are also important because the Team Lead will use account and sales data to evaluate performance, identify trends, and recommend actions that can improve partner revenue and satisfaction.
What Makes This Role Different?
This is not purely a team-management position. The successful candidate will combine leadership responsibilities with hands-on account management, giving them direct exposure to key restaurant partners and commercial opportunities.
The role is particularly suited to professionals who enjoy a fast-paced environment, are comfortable working toward ambitious sales targets, and can balance relationship management with commercial performance.