Job Description/Specification:
St. Regis Doha is seeking an experienced Assistant Marketing Manager to support the hotel's Sales & Marketing team by promoting the St. Regis brand, generating qualified sales opportunities, and maximizing revenue through guest engagement and luxury hospitality sales. The successful candidate will build strong guest relationships, coordinate sales presentations, promote Marriott Vacation Club offerings, and deliver exceptional customer experiences that strengthen guest loyalty.
About This Role
As a Sales Executive, you will represent one of Marriott International's most prestigious luxury brands by identifying qualified prospects, scheduling sales presentations, promoting vacation ownership opportunities, and supporting daily sales operations. You will also assist with team coordination, customer communications, and administrative activities while maintaining the highest standards of professionalism and guest service.
Key Responsibilities
Sales & Business Development
- Promote the St. Regis and Marriott brand image to guests and prospective customers.
- Generate qualified sales opportunities through guest interactions and outbound communications.
- Contact potential customers by telephone to schedule preview package sales presentations and property tours.
- Encourage guests to purchase or book Marriott Vacation Club preview packages.
- Explain sales presentation details, benefits, and eligibility requirements to prospective customers.
- Verify guest eligibility before confirming property tours and promotional packages.
- Maximize revenue while maintaining guest satisfaction and brand loyalty.
Guest Relationship Management
- Deliver exceptional customer service throughout the sales process.
- Build and maintain long-term guest relationships.
- Present promotional offers, rewards, and complimentary gifts where applicable.
- Respond professionally to guest inquiries and requests.
- Protect guest privacy and maintain confidentiality at all times.
Sales Administration
- Perform administrative support for the Sales & Marketing department.
- Prepare correspondence, emails, reports, and sales documentation.
- File and maintain accurate customer records.
- Receive, record, and relay messages accurately.
- Answer telephone calls professionally and efficiently.
Team Leadership
- Support management in training and coaching team members.
- Act as a role model by maintaining Marriott service standards.
- Assist with employee performance guidance when required.
- Promote teamwork and collaboration across departments.
Brand Standards & Compliance
- Follow Marriott International policies and procedures.
- Maintain professional appearance and grooming standards.
- Ensure quality service standards are consistently achieved.
- Protect company assets and confidential information.
Qualifications
Experience
- Minimum 2 years of experience in a Luxury Five-Star Resort or Hotel.
- Minimum 1 year of supervisory experience.
- Previous experience with Marriott International is preferred.
Technical Skills
- Hospitality Sales
- Luxury Hotel Sales
- Customer Relationship Management (CRM)
- Telephone Sales
- Lead Generation
- Sales Presentation
- Guest Relations
- Revenue Generation
- Administrative Support
- Microsoft Office Suite
- Sales Documentation
- Customer Service
- Brand Promotion
Core Competencies
- Excellent communication and interpersonal skills.
- Luxury customer service mindset.
- Sales and negotiation abilities.
- Relationship-building skills.
- Organizational and administrative skills.
- Attention to detail.
- Professional presentation.
- Team leadership and coaching.
- Problem-solving abilities.
- Ability to achieve sales targets in a fast-paced environment.
Preferred Experience
Candidates with experience in the following areas are highly preferred:
- Luxury Hotels & Resorts
- Marriott International
- St. Regis Hotels & Resorts
- Marriott Vacation Club
- Hospitality Sales & Marketing
- Guest Experience
- Resort Sales
- Vacation Ownership Sales
Employee Benefits
Joining St. Regis Doha and Marriott International provides:
- Competitive salary and employee benefits.
- Career growth within Marriott International's global network.
- Professional training and leadership development.
- International career mobility opportunities.
- Inclusive and diverse workplace culture.
- Opportunity to work with one of the world's leading luxury hospitality brands.
About St. Regis Doha
St. Regis Doha, part of Marriott International's luxury portfolio, is renowned for its legendary Butler Service, refined hospitality, and exceptional guest experiences. Team members become part of a globally recognized brand committed to excellence, innovation, and luxury service.
Who Should Apply?
This opportunity is ideal for experienced Sales Executives, Hospitality Sales Coordinators, Resort Sales Representatives, Guest Relations Executives, Luxury Hotel Sales Professionals, Sales Supervisors, and customer-focused hospitality professionals seeking to grow their careers with a world-class luxury hotel brand.