Job Description/Specification:
Rosewood Doha is seeking an experienced and dynamic Assistant Director of Events to support the planning, coordination, and execution of world-class conferences, weddings, corporate functions, social events, and luxury banquets. This leadership role is responsible for overseeing daily event operations, leading event teams, ensuring exceptional guest experiences, and maintaining the luxury service standards that define Rosewood Hotels & Resorts.
This is an outstanding opportunity for hospitality professionals with strong event management expertise, operational leadership skills, and a passion for delivering unforgettable luxury experiences.
About This Role
As the Assistant Director of Events, you will support the Events department by supervising daily operations, coordinating with multiple hotel departments, managing event teams, and ensuring flawless execution of every function. You will oversee banquet and event operations from planning through completion while maintaining the highest standards of service excellence, operational efficiency, and guest satisfaction.
Key Responsibilities
Event Operations
- Support the daily management of the Events department and ensure smooth event execution.
- Coordinate conferences, weddings, gala dinners, corporate meetings, VIP functions, outdoor events, and social gatherings.
- Ensure all event setups comply with Banquet Event Orders (BEOs) and operational standards.
- Conduct pre-event briefings and post-event evaluations.
- Monitor event operations and resolve issues quickly to ensure seamless service delivery.
- Maintain exceptional presentation standards across all event venues.
Leadership & Team Management
- Supervise Event Supervisors, Team Leaders, Banquet Associates, and casual event staff.
- Conduct daily team briefings and allocate manpower effectively.
- Coach, mentor, and develop team members to deliver outstanding service.
- Support recruitment, onboarding, performance reviews, and employee development.
- Foster a collaborative, high-performance, and guest-focused working environment.
Guest Experience
- Act as the primary operational contact during events to ensure guest satisfaction.
- Build strong relationships with clients, guests, and internal stakeholders.
- Handle guest feedback, special requests, and service recovery professionally.
- Deliver memorable luxury experiences that reflect Rosewood's Relationship Hospitality philosophy.
Planning & Cross-Functional Coordination
- Review Banquet Event Orders (BEOs) and attend operational planning meetings.
- Coordinate with Culinary, Stewarding, Engineering, Housekeeping, Security, Front Office, and Sales & Marketing teams.
- Ensure audiovisual equipment, furniture, linen, décor, staffing, and operational resources are prepared in advance.
- Support efficient communication between departments to ensure flawless event execution.
Financial & Administrative Management
- Support workforce scheduling while optimizing labor costs.
- Monitor departmental expenses and contribute to achieving financial targets.
- Assist with inventory management and banquet equipment control.
- Prepare operational reports, performance summaries, and event documentation.
- Promote cost-conscious operations while maintaining luxury service standards.
Minimum Requirements
- Bachelor's degree in Hospitality Management, Hotel Management, Event Management, Business Administration, or a related field is preferred.
- Previous experience in event operations, banquet management, conference services, or luxury hospitality leadership.
- Experience managing weddings, corporate events, conferences, and VIP functions.
- Strong leadership and people management skills.
- Excellent communication, organizational, and problem-solving abilities.
- Ability to perform effectively in a fast-paced luxury hospitality environment.
- Flexibility to work evenings, weekends, and public holidays as required.
Technical Skills
- Event Management
- Banquet Operations
- Conference & Meeting Management
- Wedding Coordination
- Banquet Event Orders (BEO)
- Luxury Hospitality
- Guest Relations
- Team Leadership
- Staff Scheduling
- Budget & Cost Control
- Inventory Management
- Cross-Department Coordination
- Event Logistics
- Operational Reporting
- Customer Service Excellence
- Problem Solving
- Communication & Negotiation
Why Join Rosewood Doha?
Rosewood Doha is one of Qatar's premier luxury lifestyle destinations, combining world-class hospitality, luxury residences, fine dining, wellness, and exclusive experiences under one iconic destination. As part of the globally recognized Rosewood Hotels & Resorts portfolio, associates enjoy an inspiring workplace built on the principles of Relationship Hospitality and Make the Place.
Employee Benefits
- Competitive salary and comprehensive benefits package
- High-quality associate accommodation in Lusail and The Pearl
- Birthday leave to celebrate your special day
- Personalized learning and career development programs
- Continuous training and professional growth opportunities
- Inclusive, diverse, and supportive workplace culture
- Opportunity to work with one of the world's leading luxury hospitality brands