Job Description/Specification:
The Ritz-Carlton Doha is seeking a creative and customer-focused Social Media & Events Coordinator to enhance the hotel's online presence while supporting the planning and execution of exceptional guest events. The successful candidate will create engaging digital content, collaborate with local influencers, manage social media engagement, and coordinate hotel events that strengthen brand awareness and guest satisfaction.
About This Role
As a Social Media & Events Coordinator, you will connect with guests across digital platforms and in person, creating memorable brand experiences from the first online interaction through the successful delivery of hotel events. Working closely with marketing, sales, and operations teams, you will drive guest engagement, promote the luxury brand, and ensure flawless event execution.
Key Responsibilities
Social Media Management
- Develop and publish engaging content across the hotel's social media platforms.
- Increase brand awareness, audience reach, and customer engagement through creative digital campaigns.
- Monitor social media channels and respond to guest interactions professionally.
- Collaborate with local influencers, partners, and content creators to strengthen brand visibility.
- Stay updated on emerging social media trends, technologies, and digital marketing best practices.
Content Creation
- Create compelling visual and written content for social media, websites, and marketing campaigns.
- Assist with photography, photo editing, copywriting, and content optimization.
- Maintain brand consistency across all digital communication channels.
- Support storytelling initiatives that showcase the hotel's luxury experiences.
Event Coordination
- Serve as the primary contact for guests organizing events at the hotel.
- Coordinate event planning activities from inquiry through successful execution.
- Work closely with internal departments to ensure seamless event delivery.
- Support the organization of promotional events, activations, and brand experiences.
- Ensure guest expectations are exceeded throughout every event.
Marketing Support
- Assist with online marketing campaigns and promotional initiatives.
- Build strategic partnerships that enhance brand exposure.
- Monitor campaign performance and recommend improvements.
- Support the marketing team with brand awareness and customer engagement initiatives.
Guest Experience
- Deliver personalized service throughout guest interactions.
- Resolve event-related inquiries promptly and professionally.
- Promote a welcoming, luxury hospitality experience both online and on-site.
- Maintain the highest standards of professionalism, appearance, and communication.
Qualifications
- High School Diploma or equivalent.
- Minimum 1 year of relevant experience in social media, marketing, hospitality, events, or customer engagement.
- Experience in copywriting, journalism, photography, photo editing, or content creation is preferred.
- Passion for hospitality, travel, lifestyle, and luxury brands is an advantage.
Technical Skills
- Social Media Management
- Digital Marketing
- Content Creation
- Copywriting
- Event Coordination
- Event Planning
- Influencer Marketing
- Photography & Photo Editing
- Online Community Management
- Brand Promotion
- Customer Engagement
- Marketing Campaigns
- Microsoft Office Suite
- Digital Communication
- Hospitality Marketing
Key Competencies
- Excellent written and verbal communication skills.
- Creative thinking and storytelling ability.
- Strong interpersonal and customer service skills.
- Highly organized with excellent time management.
- Ability to manage multiple projects simultaneously.
- Attention to detail and commitment to quality.
- Teamwork and cross-functional collaboration.
- Passion for luxury hospitality and guest experiences.
Preferred Experience
Candidates with experience in the following areas will have an advantage:
- Luxury Hotels & Resorts
- Hospitality Marketing
- Social Media Marketing
- Event Management
- Public Relations
- Influencer Partnerships
- Digital Content Creation
- Brand Communications
- Travel & Lifestyle Marketing
About The Ritz-Carlton Doha
The Ritz-Carlton Doha, part of Marriott International, is renowned for delivering exceptional luxury hospitality experiences. Guided by the brand's legendary Gold Standards, the hotel combines personalized service, refined elegance, and world-class guest experiences while providing employees with extensive learning, development, and career advancement opportunities.
Who Should Apply?
This opportunity is ideal for Social Media Coordinators, Digital Marketing Executives, Marketing Coordinators, Content Creators, Events Coordinators, Communications Specialists, and hospitality professionals who are passionate about luxury branding, digital engagement, and creating memorable guest experiences.