Account Manager

We are seeking an experienced Account Manager to drive business growth, strengthen client relationships, and expand market presence. This role is responsible for promoting the company's products and services, developing strategic partnerships, and managing the complete sales lifecycle to achieve revenue and profitability targets.

The ideal candidate is a results-driven sales professional with strong business development, account management, and commercial acumen. You will work closely with internal stakeholders and external partners to identify new business opportunities, execute sales strategies, and ensure long-term customer satisfaction while contributing to the organization's continued growth.

About This Role

As an Account Manager, you will be responsible for managing key customer accounts, developing new business opportunities, implementing sales strategies, and overseeing the complete sales process from prospecting to payment collection. You will also provide market intelligence, sales forecasts, and strategic recommendations to support business expansion.

Key Responsibilities

Business Development

• Develop and implement sales strategies aligned with business objectives.
• Identify new business opportunities and expand the customer base.
• Build strong relationships with existing and prospective clients.
• Promote the company's products and services across the assigned market.
• Support long-term business growth through strategic account development.

Account & Partner Management

• Manage relationships with key customers, partners, and distribution channels.
• Maintain high levels of customer satisfaction and loyalty.
• Develop account growth plans and identify upselling opportunities.
• Build and maintain a comprehensive customer and partner database.
• Strengthen long-term partnerships through regular engagement.

Sales Management

• Manage the complete sales cycle from quotation to payment collection.
• Prepare commercial proposals and negotiate contracts.
• Achieve assigned sales, revenue, and profitability targets.
• Monitor sales performance and identify opportunities for improvement.
• Ensure timely follow-up on customer inquiries and business opportunities.

Market Analysis & Strategy

• Conduct market research to identify industry trends and customer requirements.
• Analyze competitor activities and recommend business strategies.
• Gather customer feedback to support product and service improvements.
• Identify emerging market opportunities and potential partnerships.
• Provide market intelligence to support management decision-making.

Reporting & Commercial Operations

• Prepare accurate sales forecasts and performance reports.
• Track customer payments and outstanding receivables.
• Coordinate with finance teams to resolve payment-related issues.
• Monitor the effectiveness of sales and marketing initiatives.
• Maintain accurate CRM records and sales documentation.

Minimum Requirements

Education

• Bachelor's degree in Business Administration, Sales, Marketing, or a related discipline.

Experience

• 5–7 years of experience in account management, business development, sales, or commercial management.
• Proven track record of achieving sales and revenue targets.
• Experience managing key customer accounts and strategic partnerships.
• Experience in B2B sales is highly desirable.

Preferred Skills

• Strong negotiation and closing skills.
• Excellent customer relationship management abilities.
• Commercial awareness and business acumen.
• Strategic thinking and analytical skills.
• Strong presentation and communication skills.
• Ability to manage multiple accounts simultaneously.
• Problem-solving and decision-making capabilities.
• Excellent time management and organizational skills.

Technical Skills

• Customer Relationship Management (CRM) Systems
• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Sales Forecasting
• Pipeline Management
• Market Research & Analysis
• Business Development
• Commercial Proposal Preparation
• Contract Negotiation
• Sales Reporting
• Data Analysis

Core Competencies

• Account Management
• Business Development
• Sales Strategy
• Customer Relationship Management
• Negotiation
• Communication
• Strategic Thinking
• Commercial Awareness
• Problem Solving
• Analytical Thinking
• Relationship Building
• Time Management
• Leadership
• Decision Making
• Results Orientation

Who Can Apply?

This opportunity is suitable for professionals currently working as:

• Account Manager
• Key Account Manager
• Business Development Manager
• Sales Manager
• Corporate Sales Executive
• Client Relationship Manager
• Channel Sales Manager
• Territory Sales Manager
• Commercial Executive
• Customer Success Manager

Professionals from technology, telecommunications, IT solutions, software, industrial, manufacturing, healthcare, retail, FMCG, distribution, and B2B services are encouraged to apply.

CV Tips

To improve your chances of getting shortlisted, ensure your CV highlights:

• Revenue growth and sales achievements.
• Key accounts successfully managed.
• Business development and client acquisition experience.
• Customer retention and relationship management accomplishments.
• Experience with CRM platforms and sales reporting.
• Contract negotiation and commercial proposal experience.
• Market expansion initiatives and strategic partnerships.
• Industry-specific knowledge and relevant certifications.

Application Tips

• Research the company's products, services, and target market before your interview.
• Prepare examples of exceeding sales targets and growing key accounts.
• Demonstrate your approach to building long-term customer relationships.
• Highlight your negotiation, communication, and presentation skills.
• Showcase your ability to identify business opportunities and solve customer challenges.
• Be ready to discuss your sales pipeline management and forecasting experience.
• Emphasize your commercial mindset and commitment to delivering measurable business results.

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