Job Description/Specification:
St. Regis Hotels & Resorts is seeking an experienced Food & Beverage Supervisor to support daily F&B operations at its property on The Pearl Island, Doha.
The role focuses on supervising service teams, maintaining luxury hospitality standards, coordinating daily restaurant operations, and ensuring guests receive professional and attentive service throughout their dining experience.
Key Responsibilities
F&B Operations
- Supervise daily restaurant and food & beverage service activities.
- Ensure team members work together effectively to deliver optimum guest service.
- Monitor dining areas for seating availability, cleanliness, safety, and guest comfort.
- Complete opening and closing procedures, including preparation of supplies, equipment, and service areas.
- Ensure equipment and operational areas are properly cleaned and maintained.
- Raise maintenance work orders when repairs are required.
Team Supervision
- Monitor staff grooming, uniform, and professional appearance.
- Assist management with employee training, scheduling, performance evaluation, coaching, and motivation.
- Provide guidance to team members and support effective teamwork.
- Act as a professional role model and help maintain Marriott service standards.
- Respond appropriately to employee concerns and operational issues.
Inventory & Quality Control
- Inspect storage areas for cleanliness and proper organization.
- Ensure FIFO procedures are followed.
- Conduct scheduled inventories and arrange stock requisitions.
- Monitor supplies and ensure adequate availability for daily operations.
- Identify opportunities to improve efficiency, productivity, quality, safety, and cost control.
Guest Experience & Safety
- Welcome and acknowledge guests according to company standards.
- Anticipate guest needs and respond promptly to service requests.
- Maintain professional communication with guests and colleagues.
- Follow all company safety, security, hygiene, and operational procedures.
- Report accidents, injuries, hazards, and unsafe working conditions.
Preferred Qualifications
- High school diploma or G.E.D. equivalent.
- Minimum 2 years of related Food & Beverage experience.
- At least 1 year of supervisory experience.
- Previous luxury hotel or restaurant experience is an advantage.
- Strong guest service and communication skills.
- Good leadership, organization, and team coordination abilities.
- Ability to work effectively in a busy hospitality environment.
- No specific license or certification required.
Physical Requirements
Candidates should be comfortable standing or walking for extended periods and performing operational duties that may involve bending, lifting, carrying, pushing, or pulling items weighing up to approximately 50 lbs (23 kg).
About St. Regis Hotels & Resorts
St. Regis Hotels & Resorts combines timeless luxury with modern hospitality and is known globally for highly personalized guest experiences and its signature service standards. As part of Marriott International, employees have the opportunity to develop their hospitality careers within a diverse global hotel portfolio.