Job Description/Specification:
Plaza Inn Hotel is seeking an experienced F&B Service Supervisor to lead the daily operations of its Food & Beverage outlets in Doha, Qatar. This role is responsible for supervising service teams, maintaining exceptional hospitality standards, and ensuring guests receive a memorable dining experience.
The ideal candidate will have previous supervisory experience in hotel or restaurant operations, strong leadership skills, and a passion for delivering outstanding customer service while ensuring compliance with food safety and hotel standards.
About This Role
As the F&B Service Supervisor, you will oversee daily restaurant operations, coordinate with kitchen and hotel departments, supervise service staff, and ensure efficient, high-quality service across all Food & Beverage outlets. You will also play a key role in staff training, guest satisfaction, and operational excellence.
Key Responsibilities
🍽️ Food & Beverage Operations
- Supervise the daily operations of all Food & Beverage outlets.
- Ensure smooth and efficient service during breakfast, lunch, dinner, and special events.
- Coordinate with the kitchen and other departments to deliver seamless guest experiences.
- Maintain cleanliness, organization, and operational readiness of all dining areas.
👥 Team Leadership
- Lead, motivate, and support the F&B service team.
- Train, coach, and evaluate staff to maintain service excellence.
- Assist with staff scheduling and manpower planning.
- Promote teamwork and ensure compliance with hotel service standards.
🌟 Guest Experience
- Deliver exceptional customer service and enhance guest satisfaction.
- Handle guest concerns and resolve complaints professionally.
- Monitor service quality and implement improvements where necessary.
- Maintain a welcoming and customer-focused dining environment.
📋 Compliance & Administration
- Ensure compliance with food safety, hygiene, HACCP, and health & safety standards.
- Monitor operating supplies and report inventory requirements.
- Prepare daily operational reports and communicate updates to management.
- Follow hotel policies and standard operating procedures.
Minimum Requirements
Education & Experience
- Previous supervisory experience in a Food & Beverage operation.
- Experience within a hotel or hospitality environment is preferred.
Preferred Skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Good knowledge of restaurant operations and hotel service standards.
- Ability to work efficiently in a fast-paced environment.
- Professional appearance and customer-focused attitude.
- Flexibility to work shifts, weekends, and public holidays.
- Knowledge of food safety, hygiene, and HACCP standards.
Technical Skills
- Food & Beverage Operations
- Restaurant Supervision
- Guest Service
- Team Leadership
- Staff Training
- HACCP
- Food Safety & Hygiene
- Shift Scheduling
- Inventory Monitoring
- Hotel Service Standards
Core Competencies
- Leadership
- Customer Service
- Communication
- Teamwork
- Problem Solving
- Time Management
- Organization
- Attention to Detail
- Adaptability
- Professionalism
Why Join Plaza Inn Hotel?
- Join a professional and reputable hospitality team in Doha.
- Career growth and development opportunities.
- Supportive and collaborative working environment.
- Competitive salary and employee benefits.
Job Information
- Job Title: F&B Service Supervisor
- Company: Plaza Inn Hotel
- Location: Doha, Qatar
- Employment Type: Full-Time | Permanent
- Work Arrangement: On-site
Who Can Apply?
This opportunity is ideal for professionals currently working as:
- F&B Supervisor
- Restaurant Supervisor
- Food Service Supervisor
- Restaurant Team Leader
- Banquet Supervisor
- Outlet Supervisor
- Senior Waiter/Waitress ready for a supervisory role
Applicants should preferably have a valid Qatar ID, be able to obtain an NOC for sponsorship transfer, and be available to join immediately.
CV Tips
Highlight your experience supervising restaurant operations, leading service teams, handling guest complaints, staff training, HACCP compliance, scheduling, and delivering excellent guest satisfaction within hotels or restaurants.
Application Tips
Include measurable achievements such as team size managed, guest satisfaction improvements, successful staff training, and operational efficiencies. Optimize your CV with ATS keywords including F&B Service Supervisor, Restaurant Supervisor, Food & Beverage Operations, Guest Service, Hospitality, HACCP, Hotel Jobs Qatar, Team Leadership, Restaurant Operations, and Customer Service.
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