Job Description/Specification:
Rosewood Doha, one of Qatar's most prestigious ultra-luxury lifestyle destinations, is seeking a passionate and service-oriented Fitness Attendant to join its award-winning Wellness team. Located in the heart of Lusail, Rosewood Doha offers an exceptional wellness experience through its world-class fitness facilities and Asaya, Qatar's first members-only social wellness club.
As a Fitness Attendant, you will be responsible for delivering exceptional guest experiences by maintaining the highest standards of cleanliness, safety, and customer service within the fitness and wellness facilities. You will assist guests with fitness equipment, ensure the gym environment is safe and welcoming, support daily wellness operations, and contribute to the luxury hospitality experience that defines the Rosewood brand.
About This Role
The Fitness Attendant supports the daily operations of the hotel's fitness and wellness facilities by assisting guests, maintaining equipment, monitoring health and safety standards, replenishing guest amenities, and ensuring all wellness areas remain clean, organized, and fully operational. This role requires a proactive individual who is passionate about health, fitness, and delivering personalized luxury service.
Key Responsibilities
🏋️ Fitness Centre Operations
- Welcome guests to the fitness centre and provide a warm, professional introduction to the facilities.
- Assist guests with the proper use of gym equipment and fitness facilities.
- Provide basic guidance on exercise equipment and safe workout techniques.
- Monitor fitness areas to ensure a safe, comfortable, and enjoyable environment.
- Manage the fitness reception desk and assist with equipment check-in and check-out.
🌟 Guest Service & Wellness Experience
- Anticipate guest needs and provide personalized service throughout their visit.
- Respond promptly to guest requests, questions, and wellness-related inquiries.
- Maintain positive guest relationships and ensure complete guest satisfaction.
- Handle guest concerns professionally and escalate issues to the Director or Supervisor of Wellness when necessary.
- Promote Rosewood's philosophy of Relationship Hospitality through every guest interaction.
🧹 Facility Cleanliness & Housekeeping
- Maintain exceptional cleanliness throughout fitness, wellness, locker room, shower, and changing facilities.
- Clean fitness equipment according to established schedules and hygiene standards.
- Ensure weights, benches, and exercise equipment are organized and stored correctly.
- Monitor cleanliness of towels, robes, and linen supplies.
- Maintain hygienic and fully stocked shower and changing room facilities.
📦 Inventory & Facility Maintenance
- Monitor guest amenities including towels, drinking water, fruit, toiletries, and wellness supplies.
- Replenish guest amenities throughout operating hours.
- Report equipment malfunctions and maintenance issues promptly.
- Assist with inventory control and ordering of fitness supplies.
- Support the setup and organization of wellness facilities for daily operations.
📋 Health, Safety & Compliance
- Complete equipment inspection, cleaning, and safety documentation.
- Enforce fitness centre policies, dress codes, and operational procedures.
- Maintain compliance with health, hygiene, and workplace safety standards.
- Register and process lost-and-found items according to company procedures.
- Follow opening and closing procedures to ensure the facility is fully operational each day.
🤝 Team Collaboration
- Work closely with the Director of Wellness, Assistant Director, Fitness Supervisor, and Spa team.
- Assist with additional wellness-related duties as assigned.
- Support smooth daily operations across all wellness facilities.
- Participate in departmental meetings and ongoing training programs.
- Foster a collaborative, guest-focused working environment.
Minimum Requirements
Education
- High School Diploma or equivalent.
- Certificate or Diploma in Fitness, Sports Science, Physical Education, Health & Fitness, or a related field is an advantage.
Experience
- Previous experience as a Fitness Attendant, Gym Assistant, Recreation Attendant, Health Club Attendant, or a similar role.
- Experience within a luxury hotel, resort, spa, fitness centre, or wellness club is highly desirable.
Preferred Skills
- Basic knowledge of fitness equipment and exercise techniques.
- Strong customer service and interpersonal skills.
- Excellent communication skills in English; additional languages are an advantage.
- Good organizational and multitasking abilities.
- Ability to work independently and as part of a team.
- Physically fit and able to remain active throughout shifts.
- Passion for health, wellness, and luxury hospitality.
Technical Skills
- Fitness Centre Operations
- Guest Relations
- Gym Equipment Operation
- Health & Safety Compliance
- Equipment Inspection
- Housekeeping Standards
- Inventory Management
- Facility Maintenance
- Basic Fitness Knowledge
- Microsoft Office (Basic)
Core Competencies
- Customer Focus
- Service Excellence
- Communication
- Attention to Detail
- Teamwork
- Adaptability
- Professionalism
- Time Management
- Problem Solving
- Positive Attitude
Why Join Rosewood Doha?
- Join one of Qatar's most luxurious hospitality destinations and become part of the globally renowned Rosewood Hotels & Resorts portfolio.
- Work within Asaya, Qatar's first members-only social wellness club, alongside world-class wellness professionals.
- Enjoy a competitive salary and comprehensive benefits package.
- Receive high-quality associate accommodation in Lusail or The Pearl.
- Celebrate your birthday with an additional day off each year.
- Access personalized learning, leadership development, and global career advancement opportunities within Rosewood Hotels & Resorts.
- Thrive in a supportive, inclusive, and people-first culture that values wellbeing, innovation, and professional growth.
Who Can Apply?
This opportunity is ideal for professionals currently working as:
- Fitness Attendant
- Gym Attendant
- Health Club Attendant
- Recreation Attendant
- Wellness Attendant
- Fitness Assistant
- Sports Centre Attendant
- Spa & Fitness Associate
- Leisure Club Attendant
- Recreation Associate
Candidates from the Luxury Hotels, Resorts, Wellness Centres, Gyms, Fitness Clubs, Health Clubs, Hospitality, Sports & Recreation, and Spa sectors are encouraged to apply.
CV Tips
Highlight:
- Experience working in fitness centres, gyms, hotels, or wellness facilities.
- Customer service and guest interaction experience.
- Knowledge of gym equipment and health & safety procedures.
- Housekeeping and facility maintenance responsibilities.
- Any fitness, first aid, CPR, or wellness-related certifications.
Application Tips
- Quantify your achievements by highlighting the number of guests assisted, fitness facilities maintained, or customer satisfaction achievements.
- Demonstrate experience in fitness centre operations, guest service, facility maintenance, equipment inspection, health & safety compliance, and wellness support.
- Highlight experience working in luxury hotels, spas, gyms, health clubs, or recreation facilities.
- Include certifications such as CPR, First Aid, Fitness Instruction, Personal Training, or Health & Safety where applicable.
- Optimize your CV with ATS-friendly keywords such as Fitness Attendant, Gym Attendant, Wellness Attendant, Health Club, Recreation, Guest Service, Gym Equipment, Health & Safety, Fitness Centre Operations, Luxury Hospitality, Rosewood Doha, Asaya Wellness Club, Hotel Wellness, and Hospitality Jobs Qatar.
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