Job Description/Specification:
Napco is seeking a proactive and detail-oriented Merchandiser to ensure optimal product visibility, availability, and presentation across assigned retail outlets. The successful candidate will be responsible for implementing merchandising standards, maintaining planograms, monitoring competitor activities, managing point-of-sale (POS) materials, and ensuring shelves are fully stocked to maximize sales and enhance the customer shopping experience.
This role is ideal for candidates with experience in FMCG merchandising who possess strong organizational skills, attention to detail, and the ability to maintain excellent relationships with retail stores.
About This Role
As a Merchandiser, you will visit assigned retail outlets to implement merchandising standards, maintain product displays, install POS materials, monitor pricing and stock availability, report competitor activities, and ensure products are displayed according to company guidelines and shelf agreements.
Key Responsibilities
🛒 Merchandising Operations
- Install and maintain Point of Sale (POS) materials across assigned retail outlets.
- Ensure all company products, including all sizes and packaging variants, are available and properly displayed.
- Implement approved planograms and maintain shelves according to shelf rental agreements.
- Organize product displays to maximize visibility and sales opportunities.
- Ensure shelves remain clean, organized, and fully stocked.
📦 Product Availability & Inventory
- Monitor stock levels and replenish products as required.
- Remove damaged, expired, or dirty products from shelves and arrange their return according to company procedures.
- Conduct monthly inventory counts of POS materials and merchandise.
- Report stock shortages and replenishment requirements to the relevant team.
💲 Pricing & Market Monitoring
- Verify the accuracy of shelf prices and promotional pricing.
- Conduct price checks ("price fishing") when required.
- Monitor competitor pricing, promotions, product placement, and merchandising activities.
- Report competitor movements and market observations to the Merchandising Unit Head.
📝 Reporting & Documentation
- Accurately complete customer cards and merchandising reports.
- Maintain records of outlet visits, product availability, pricing, and display compliance.
- Submit timely reports on merchandising activities and market feedback.
- Communicate operational issues and recommendations to supervisors.
🤝 Customer & Store Relations
- Build positive relationships with store managers and retail staff.
- Ensure compliance with agreed merchandising standards and shelf allocation agreements.
- Support sales initiatives by maintaining attractive product displays.
- Represent the company professionally during all store visits.
Minimum Requirements
Education
- Minimum High School Diploma or equivalent.
Experience
- 1–2 years of experience as a Merchandiser, Retail Merchandiser, or in a similar FMCG or retail role.
- Experience working with supermarkets, hypermarkets, convenience stores, or retail chains is preferred.
Preferred Skills
- Knowledge of merchandising principles and planogram implementation.
- Strong attention to detail.
- Excellent communication and interpersonal skills.
- Basic inventory management knowledge.
- Ability to work independently and manage multiple store visits.
- Good organizational and time management skills.
- Basic computer and reporting skills.
Technical Skills
- FMCG Merchandising
- Planogram Implementation
- Point of Sale (POS) Materials
- Shelf Management
- Inventory Control
- Retail Operations
- Price Verification
- Competitor Analysis
- Product Display Management
- Merchandising Reporting
Core Competencies
- Attention to Detail
- Customer Focus
- Communication
- Organization
- Time Management
- Teamwork
- Problem Solving
- Adaptability
- Accountability
- Sales Orientation
Who Can Apply?
This opportunity is suitable for professionals currently working as:
- Merchandiser
- Retail Merchandiser
- FMCG Merchandiser
- Field Merchandiser
- Sales Merchandiser
- Retail Sales Representative
- Shelf Merchandiser
- Store Merchandiser
- Visual Merchandiser
- Trade Merchandiser
Professionals from the FMCG, Retail, Consumer Goods, Food & Beverage, Supermarkets, Hypermarkets, Distribution, Wholesale, and Trading industries are encouraged to apply.
CV Tips
Highlight:
- Experience managing merchandising activities across retail outlets.
- Knowledge of planograms, shelf management, and POS material installation.
- Achievements in improving product availability and retail visibility.
- Experience conducting inventory, price verification, and competitor analysis.
- Strong customer relationship and retail coordination skills.
Application Tips
- Quantify your achievements by mentioning the number of stores managed, sales growth, or merchandising compliance rates.
- Showcase your experience implementing planograms and maintaining product displays.
- Highlight your ability to monitor stock levels, pricing, and competitor activities.
- Include any FMCG, merchandising, retail operations, or sales-related training.
- Optimize your CV with ATS-friendly keywords such as Merchandiser, FMCG, Retail Merchandising, Planogram, POS Materials, Shelf Management, Inventory Control, Product Display, Competitor Analysis, Retail Operations, Price Verification, and Visual Merchandising.
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