F&B Service Expert

St. Regis Doha is looking for enthusiastic and customer-focused Guest Service Experts (Food & Beverage Service Associate) to join its Food & Beverage team. This role is perfect for hospitality professionals who are passionate about delivering memorable dining experiences through exceptional service.

As a Guest Service Expert, you will go beyond traditional food service by creating personalized guest experiences, ensuring every interaction reflects the luxury standards of St. Regis and Marriott International.

About This Role

The Guest Service Expert is responsible for providing outstanding table service, assisting guests throughout their dining experience, coordinating with kitchen teams, and ensuring restaurant areas remain clean, organized, and welcoming.

Whether serving meals, preparing tables, or responding to guest requests, you'll play an important role in creating unforgettable dining experiences for every guest.

Key Responsibilities

🍽️ Guest Service

✅ Welcome guests with a warm and professional attitude.

✅ Provide attentive food and beverage service throughout the dining experience.

✅ Assist guests with menu selections and answer questions about food and beverages.

✅ Ensure guests receive prompt and personalized service.

🥂 Restaurant Operations

✅ Prepare dining areas before service by setting tables and organizing service stations.

✅ Coordinate with kitchen staff to ensure timely food delivery.

✅ Clear and reset tables efficiently during and after service.

✅ Maintain cleanliness and presentation of restaurant and service areas.

🤝 Guest Experience

✅ Build positive relationships with guests to enhance customer satisfaction.

✅ Respond professionally to guest requests and special requirements.

✅ Resolve minor guest concerns and escalate complex issues when necessary.

📋 Operational Support

✅ Follow food safety, hygiene, and sanitation procedures.

✅ Assist with opening and closing duties.

✅ Support team members during busy service periods.

✅ Maintain Marriott's quality and service standards at all times.

Minimum Requirements

🎓 Education

• High School Diploma or equivalent qualification.

💼 Experience

• Less than 1 year of hospitality or customer service experience is required.
• Previous experience in restaurants, hotels, cafés, or food service is an advantage.
• Fresh graduates with a passion for hospitality are encouraged to apply.

🛠️ Technical Skills

✔ Food & Beverage Service

✔ Customer Service

✔ Guest Relations

✔ Restaurant Operations

✔ Food Safety & Hygiene

✔ Teamwork

✔ Communication Skills

✔ Time Management

✔ Attention to Detail

✔ Problem Solving

🌍 Language Requirements

• Good spoken and written English.
• Additional languages such as Arabic or other international languages are considered an advantage.

Who Can Apply?

This opportunity is suitable for:

• 🍽️ Waiters & Waitresses
• 🥂 Food & Beverage Service Associates
• 🏨 Hotel Restaurant Staff
• ☕ Café Service Staff
• 🍴 Restaurant Servers
• 🎓 Hospitality Graduates
• 💼 Customer Service Professionals looking to enter the hospitality industry

Candidates with previous experience in hotels, restaurants, cafés, resorts, or luxury hospitality environments are encouraged to apply.

Why Apply?

Joining St. Regis Doha allows you to build your career with one of the world's most prestigious luxury hotel brands while gaining valuable international hospitality experience.

Benefits include:

• ⭐ Career development within Marriott International.
• ⭐ Professional hospitality training and learning opportunities.
• ⭐ Exposure to luxury dining and world-class guest service standards.
• ⭐ Multicultural and supportive work environment.
• ⭐ Opportunities for career progression across Marriott properties worldwide.

CV & Interview Tips

To improve your chances of getting shortlisted:

• 📄 Highlight your customer service, restaurant, or hospitality experience.
• 🤝 Demonstrate your ability to work in a fast-paced team environment.
• 🍽️ Include experience handling guest requests, food service, or POS systems if applicable.
• 🌟 Showcase achievements related to customer satisfaction or teamwork.
• 💡 During interviews, be prepared to discuss how you deliver excellent customer service, handle busy dining periods, resolve guest concerns, and work collaboratively with kitchen and restaurant teams.

Application Tips

Before applying:

• ✅ Update your CV with your latest hospitality or customer service experience.
• ✅ Highlight communication, teamwork, and interpersonal skills.
• ✅ Mention any food safety or hospitality certifications if applicable.
• ✅ Include any experience in luxury hotels, restaurants, cafés, or customer-facing roles.
• ✅ Apply early, as Marriott International hospitality positions are highly competitive.

Looking for more Hotel, Restaurant, Food & Beverage, Hospitality, and Customer Service jobs in Qatar? Browse the latest opportunities on QatarJobPortal.com and discover new career opportunities with leading employers across Qatar.