Job Description/Specification:
Join a growing customer service team in Doha and help deliver exceptional support to customers through phone, email, and live chat. This is an excellent opportunity for candidates looking to build a long-term career in customer service.
Key Responsibilities
✅ Respond to customer inquiries via phone, email, and live chat
✅ Resolve customer concerns quickly and professionally
✅ Assist customers with account setup, billing, and service-related requests
✅ Maintain accurate customer records and service logs
✅ Collect customer feedback to improve service quality
✅ Work closely with internal teams to deliver a seamless customer experience
Requirements
🎓 Diploma or Bachelor's Degree in Business Administration, Communications, or a related field
💼 0–2 years of experience in customer service or a similar role
🛠️ Knowledge of Microsoft Office and CRM software is preferred
🌍 Fluent in English; Arabic is an advantage
🤝 Excellent communication, problem-solving, and multitasking skills
Who Can Apply?
✔️ Fresh graduates looking to start a customer service career
✔️ Candidates with 0–2 years of customer support or call center experience
✔️ Professionals with strong communication and interpersonal skills
✔️ Applicants currently residing in Qatar or eligible to work in Qatar
Career Scope
📈 Progress to Customer Service Executive, Senior Customer Support Agent, Team Leader, Quality Analyst, Trainer, or Customer Experience Manager roles.
Benefits & Perks
⭐ Salary up to QAR 6,200 per month
🏥 Health insurance
🚍 Transportation allowance
📚 Professional training and skill development
🚀 Career growth opportunities within the company
🤝 Supportive and collaborative work environment
Frequently Asked Questions (FAQs)
❓ Is prior experience required?
No. Fresh graduates and candidates with up to 2 years of experience are encouraged to apply.
❓ Is Arabic mandatory?
No. English is required, while Arabic is considered an advantage.
❓ Is this an office-based role?
Yes. This is a full-time, on-site position in Doha.
❓ What skills are most important?
Strong communication, customer service, problem-solving, and basic computer skills.
📍 Location: Doha, Qatar
💼 Job Type: Full-Time