Job Description/Specification:
We are seeking a detail-oriented Vendor Coordinator to support daily operations and maintain strong relationships with retail partners. This role involves inventory management, order monitoring, vendor support, and process improvement to ensure smooth business operations.
Key Responsibilities
✅ Update product pricing, inventory levels, catalogues, promotions, and new product listings
✅ Monitor order processing and picker performance to maintain service quality
✅ Assist vendors with operational and administrative issues
✅ Coordinate workforce schedules to improve efficiency and resource utilization
✅ Support partners in using internal systems and operational tools
✅ Identify and resolve delays, operational challenges, and performance issues
✅ Conduct training and refresher sessions for partners on platform processes
Requirements
🎓 Degree in any relevant field
💼 Experience in operations, vendor management, customer support, or a similar role
🛠️ Basic to intermediate Microsoft Excel skills
🛠️ Strong analytical, organizational, and problem-solving abilities
🛠️ Ability to manage multiple tasks in a fast-paced environment
🌍 Excellent verbal and written English communication skills
🌍 Customer-focused mindset with strong teamwork and adaptability